See ReviewTrackers pricing, features, and pros and cons for 2026. Compare this Chicago-based review management and reputation platform before you buy.
Category
Reputation Management
Pricing
Per-location subscription tiers (Data Only, Starter, Essential) plus custom-quoted add-ons; most published prices require a custom quote from sales., from Plans reported to start around $49 to $89 per location per month (billed annually); exact pricing requires a custom quote
Verified
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Last updated
July 19, 2026
Founded
2012
Headquarters
Chicago, Illinois, United States
Web AppiOSAndroid
Overview
ReviewTrackers was founded in 2012 and is headquartered in Chicago, Illinois. The company builds reputation management software for multi-location businesses, aggregating reviews from more than 100 sources into a single platform. It was later acquired by customer experience company InMoment, and today serves industries such as retail, healthcare, automotive, and franchise brands that need to monitor and respond to reviews across many locations at once.
Key Features
The platform combines review monitoring, automated SMS and email review generation, AI-assisted review responses, and keyword or sentiment alerts in a single dashboard. Higher-tier customers also get competitor benchmarking, experience analysis, and embeddable review widgets, while add-on modules extend the platform into local listings management, local search rank tracking, and white-label reporting for agencies and enterprise brands.
Pricing
ReviewTrackers prices per business location across three tiers: Data Only, Starter, and Essential, with unlimited users included on the platform plans. Third-party pricing trackers report starting prices in the roughly $49 to $89 per location per month range when billed annually, but exact figures for most tiers, and all add-on modules, require a custom quote directly from ReviewTrackers.
Key Features
Review Monitoring — Aggregates reviews from 100+ sites including Google, Facebook, and Yelp into one central dashboard.
Review Generation — Automated SMS and email review requests sent to customers after an interaction to drive new reviews.
AI Review Response — AI-assisted suggestions and templates to help teams reply to reviews faster and more consistently.
Sentiment and Keyword Alerts — Real-time alerts when new reviews mention specific keywords or shift in sentiment.
Competitor Insights — Benchmarks review volume and sentiment against named competitors on the Essential plan.
Review Widgets — Embeddable review carousel widgets for showcasing reviews on a company website.
Multi-Location Reporting — Dashboards and analytics for comparing reputation performance across many locations or franchises.
Local Listings Management — Optional add-on for managing and correcting business listings across online directories.
Pros & Cons
Pros
Aggregates reviews from 100+ sources into one dashboard
Unlimited users included on Starter and Essential plans
AI-assisted responses save time on reputation management
Strong analytics and multi-location reporting
Flexible add-ons like local listings and rank tracking
Built for enterprise and franchise-scale reputation needs
Cons
Pricing is not fully transparent and often requires a custom quote
Per-location pricing can add up for large franchise networks
Competitor insights are locked behind the Essential tier
Learning curve for the full analytics suite
Mobile app capabilities are more limited than some competitors
Add-on modules are all separately priced
Pricing
Data Only Custom quote monthly (custom)
Starter From approximately $49-89 per location per month (custom quote) monthly, billed annually
Essential Custom quote monthly, billed annually
Add-On Modules Custom quote custom
Frequently Asked Questions
Does ReviewTrackers offer a free trial?
Yes, ReviewTrackers offers a free trial so prospective customers can evaluate the platform before subscribing.
What review sites does ReviewTrackers monitor?
It aggregates reviews from over 100 sources, including major platforms like Google, Facebook, and Yelp, plus industry-specific review sites.
Who owns ReviewTrackers?
ReviewTrackers was acquired by customer experience management company InMoment.
Is ReviewTrackers priced per user or per location?
Pricing is based on business location, with unlimited users included on the platform tiers.
What is the difference between the Starter and Essential plans?
Essential includes everything in Starter plus competitor insights, experience analysis, and a carousel review widget.
Does ReviewTrackers support SMS review requests?
Yes, the platform supports automated review solicitation via both SMS and email.
Is there an API or raw data option?
The Data Only plan provides aggregated review data for use in a company's own systems rather than the full platform.
Does ReviewTrackers offer add-ons beyond review management?
Yes, optional add-ons include local listings management, local search rank tracking, managed services, and white-label reporting.