NiceJob Review, Pricing & Features

NiceJob review 2026: explore this reputation marketing platform's review automation features, pricing plans, pros and cons, and top competing alternatives.

Category
Reputation Management
Pricing
Subscription, from $75/month
Verified
Not yet
Last updated
July 19, 2026
Founded
2017
Headquarters
Vancouver, British Columbia, Canada
Web AppFree TrialAI

Overview

NiceJob is a reputation marketing platform built specifically for local service businesses that rely on online reviews and referrals to win new customers. Founded in 2017 in Vancouver, Canada, the platform automates the unglamorous parts of reputation management: asking happy customers for reviews at the right moment, monitoring what gets posted across review sites, and turning that positive feedback into marketing material.

In 2021, NiceJob was acquired by Paystone, a Canadian payments and customer engagement company, and now operates as part of Paystone's broader suite of small-business tools while continuing to run under its own brand.

Key Features

The platform's core loop is automated review requests sent via text or email after a completed job, paired with monitoring across major review platforms so businesses can respond quickly to feedback. Positive reviews are automatically pulled into social proof widgets for the business's website and a dedicated microsite that can be shared on social media.

Higher-tier plans extend beyond reviews into growth marketing: automated referral campaigns that reward customers for sending new business, automated gifting to reward loyal customers, booking reminder automation to bring customers back, and Net Promoter Score surveys to capture deeper feedback than a star rating alone.

Pricing

NiceJob's core software pricing starts at 75 dollars per month for the Reviews plan and steps up to 125 dollars per month for the Pro plan, which adds referrals, gifting, and NPS surveys.

For businesses that also need a website, NiceJob offers bundled plans starting at 99 dollars per month plus a one-time 199 dollar setup fee, with a combined website-and-marketing bundle at 174 dollars per month. All plans include a 14-day free trial and no long-term contract.

Key Features

Pros & Cons

Pros

  • Purpose-built for local service businesses with straightforward setup
  • Combines review generation with referral and gifting automation, not just review requests
  • Includes social proof widgets and a shareable microsite out of the box
  • 14-day free trial with no long-term contract required
  • Backed by Paystone's broader payments and customer engagement ecosystem

Cons

  • Pricing is higher than some basic review-request-only tools
  • Website bundle plans carry an additional one-time setup fee
  • Advanced features like referrals and NPS surveys are locked behind the higher Pro tier
  • Primarily focused on English-language markets and North American review platforms
  • Multi-location and franchise pricing requires a custom quote rather than transparent published rates

Pricing

Frequently Asked Questions

What does NiceJob do?

NiceJob automates review requests, review monitoring, referral campaigns, and social proof marketing to help local service businesses build their online reputation and win more customers.

How much does NiceJob cost?

NiceJob's Reviews plan starts at 75 dollars per month, with a Pro plan at 125 dollars per month that adds referrals, gifting, and NPS surveys. Website bundle plans start at 99 dollars per month plus a 199 dollar setup fee.

Is NiceJob owned by Paystone?

Yes, NiceJob was acquired by Paystone, a Canadian payments and customer engagement company, in October 2021, and continues to operate under its own brand as part of Paystone's product suite.

Does NiceJob offer a free trial?

Yes, NiceJob offers a 14-day free trial with no credit card required and no long-term contract.

What industries use NiceJob?

NiceJob is designed primarily for local service businesses such as contractors, home service companies, salons, and franchises that depend on reviews and referrals for growth.

Does NiceJob build websites?

Yes, through its Sites Only and Grow plus Sites bundles, NiceJob offers custom-designed, SEO-optimized websites with a personal website coach and call tracking, in addition to its core reputation marketing tools.

Who are NiceJob's main competitors?

NiceJob competes with reputation management platforms such as Birdeye, Podium, Broadly, Grade.us, and ReviewTrackers.

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