Userpilot Review, Pricing & Features

Userpilot is a no-code product growth platform for in-app onboarding, feature adoption, and product analytics. See pricing, features, pros and cons.

Category
Analytics
Pricing
subscription, from $299/month
Verified
Not yet
Last updated
July 19, 2026
Founded
2019
Headquarters
Austin, Texas, United States
Web AppFree TrialNo-CodeAPIAI

What Is Userpilot

Userpilot is a product growth platform built for SaaS companies that want to improve user activation, feature adoption, and retention without relying on engineering resources for every onboarding change. Founded in 2019 by Yazan Sehwail and Thabet Gharabeh, the platform combines a visual, no-code flow builder with native product analytics, letting product and growth teams both design in-app experiences and measure their impact from a single tool.

The company raised a 4.58 million dollar Series A in 2022 led by Silicon Badia, and has grown into a widely used option in the product-led growth space, serving companies such as Cisco and Shutterstock.

Key Features

Userpilot's core is a drag-and-drop editor for building tooltips, modals, driven tours, hotspots, and checklists that trigger based on user behavior or lifecycle stage. Teams can segment users by attributes or in-app actions to target the right experience to the right audience.

Beyond onboarding, Userpilot includes autocapture-based product analytics for tracking funnels and feature usage, in-app NPS and CSAT surveys, a self-serve resource center, A/B testing for onboarding flows, and localization so content can be served in a user's preferred language.

Pricing

Userpilot uses three subscription tiers. Starter costs 299 dollars per month for up to 2,000 monthly active users with basic engagement and analytics. Growth starts at 849 dollars per month and scales with monthly active users, adding advanced analytics, event autocapture, and A/B testing.

Enterprise pricing is custom and adds single sign-on, custom roles, data warehouse sync, and a dedicated success manager. There is no permanent free plan, though prospective customers can request a demo.

Key Features

Pros & Cons

Pros

  • Fast to launch flows without engineering resources
  • Native analytics reduce the need for a separate usage-tracking tool
  • Flexible user segmentation for targeted onboarding
  • Regularly updated with AI-assisted content creation features
  • Responsive vendor support and onboarding help

Cons

  • No perpetual free plan; entry price may be high for very early-stage startups
  • Growth plan pricing scales quickly with monthly active users
  • Some advanced analytics and session replay require paid add-ons
  • Learning curve for teams new to product-led growth tooling

Pricing

Frequently Asked Questions

What is Userpilot used for?

Teams use it to build in-app onboarding, drive feature adoption, and analyze product usage without writing code.

Does Userpilot have a free plan?

There is no permanent free tier; pricing starts at 299 dollars per month for the Starter plan.

Who founded Userpilot?

Yazan Sehwail and Thabet Gharabeh founded Userpilot in 2019.

How does Userpilot compare to Pendo?

Userpilot is generally priced lower and aimed at mid-market SaaS teams, while Pendo targets larger enterprises with a broader platform.

Does Userpilot include product analytics?

Yes, the Growth and Enterprise plans include event autocapture, funnels, and trend analysis.

Can Userpilot run A/B tests?

Yes, on Growth and Enterprise plans you can test different flow variants against each other.

Is Userpilot code-free?

Yes, flows are built with a visual, no-code editor, though a one-time script installation is required.

Does Userpilot support multiple languages?

Yes, in-app content can be localized based on the user's locale.

Comparisons

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