Kommo vs NetHunt CRM vs Pipeline CRM

Kommo, NetHunt CRM, and Pipeline CRM overlap as sales-pipeline tools for small and mid-sized B2B teams but come from three different philosophies: Kommo leads…

Kommo

Subscription · From $15/user/month

Best for: Sales teams whose deals close primarily through WhatsApp, Instagram, or other messaging channels

NetHunt CRM

Subscription · From $24/user/month (billed annually)

Best for: Teams standardized on Google Workspace who want CRM functionality inside Gmail rather than a separate app

Pipeline CRM

Subscription · From $25/user/month (billed annually)

Best for: B2B sales teams that want transparent, published per-user pricing with no seat minimums or onboarding fees

At a Glance

 KommoNetHunt CRMPipeline CRM
Primary categoryCRMCRMCRM
RatingNot documentedNot documentedNot documented
Pricing modelSubscriptionSubscriptionSubscription
Starting price$15/user/month$24/user/month (billed annually)$25/user/month (billed annually)
Free planNot documentedNot documentedNot documented
Free trialYesYesYes
PlatformsWeb, iOS, AndroidWeb, iOS, AndroidWeb, iOS, Android
Team collaborationNot documentedNot documentedNot documented
AI featuresYesYesYes
Public APIYesYesYes

Standout Differences

Kommo's messaging-first architecture

Kommo unifies WhatsApp, Instagram, Telegram, and Facebook Messenger into one inbox tied to the pipeline, with a no-code Salesbot for automated chat flows that neither NetHunt nor Pipeline CRM offers.

Kommo

NetHunt CRM removes app-switching for Gmail teams

By operating as a Gmail sidebar, NetHunt lets reps manage pipelines and deals from inside their existing inbox rather than adopting a separate CRM interface.

NetHunt CRM

Pipeline CRM is built on pricing transparency

Pipeline CRM publishes a flat per-user pricing table with no seat minimums and no mandatory onboarding fees, a contrast to Kommo's six-month commitment and NetHunt's steeper per-user cost.

Pipeline CRM

Territory and project tools set Pipeline CRM apart

Pipeline CRM's Map View territory routing and built-in Kanban and Gantt project management give it operational features that go beyond a typical pipeline tool, features not documented for Kommo or NetHunt.

Pipeline CRM

AI depth favors Kommo

Kommo's AI Agent feature drafts replies and can operate semi-autonomously across up to 50 agents on its Pro tier, a generative AI capability not documented for NetHunt CRM or Pipeline CRM.

Kommo

Feature-by-Feature

Core pipeline and deal tracking

FeatureKommoNetHunt CRMPipeline CRM
Customizable visual sales pipelineAvailableAvailableAvailable
Native email integrationAvailableAvailableAvailable

Messaging and channels

FeatureKommoNetHunt CRMPipeline CRM
Native WhatsApp and Instagram messagingAvailableNot documentedNot documented
LinkedIn integrationNot documentedAvailableNot documented

Automation, AI, and operations

FeatureKommoNetHunt CRMPipeline CRM
No-code workflow automationAvailableAvailableAvailable
Generative AI assistantAvailableNot documentedNot documented
Project management (Kanban or Gantt) for post-sale workNot documentedNot documentedAvailable

Access and trial

FeatureKommoNetHunt CRMPipeline CRM
Free trialAvailableAvailableAvailable

Pricing Compared

Starting price reflects the lowest paid tier, not the full cost for every team size or usage level.

Kommo

Base — $15/user/month Monthly (min. 6-month commitment)
Advanced — $25/user/month Monthly (min. 6-month commitment)
Pro — $45/user/month Monthly (min. 6-month commitment)
Enterprise — Custom pricing Annual/custom

NetHunt CRM

Basic — $30/user/month (monthly) or ~$24/user/month (annual) Monthly or annual
Basic Plus — $42/user/month Monthly or annual
Business — $60/user/month Monthly or annual
Business Plus — $84/user/month Monthly or annual

Pipeline CRM

Start — $25/user/month Annual (billed monthly at $29/user/month)
Develop — $33/user/month Annual (billed monthly at $39/user/month)
Grow — $49/user/month Annual (billed monthly at $59/user/month)
Enterprise — Custom Negotiated

Pros & Cons

Kommo

Pros

  • Deep native WhatsApp and Instagram integration rather than relying on third-party connectors
  • No-code Salesbot makes chatbot automation accessible to non-technical sales managers
  • Unified inbox keeps every channel and the pipeline in one screen
  • 14-day free trial gives full feature access with no credit card required
  • Mobile apps with a business-card scanner suit field and event-based sales teams

Cons

  • No permanent free plan; paid plans require a minimum six-month commitment
  • Advanced automation, Salesbot and the full AI kit are locked behind higher-priced tiers
  • Per-user pricing can get expensive quickly for larger sales teams
  • Enterprise pricing is custom and not published, requiring a sales conversation
  • Some users report a learning curve to configure pipelines and Salesbot flows effectively

NetHunt CRM

Pros

  • Deep native integration means reps can work entirely from Gmail without switching tools
  • Lower learning curve for teams already living in Google Workspace
  • Flexible custom fields and folder structures adapt to varied sales processes
  • Discounts available for early-stage startups and non-profits
  • 14-day free trial with no user-count restrictions

Cons

  • Tightly coupled to Gmail and Google Workspace, less useful for Outlook-first teams
  • Per-user pricing rises quickly for larger teams, especially on higher tiers
  • Some advanced automation and reporting features are reserved for Business and Business Plus tiers
  • Smaller company with around 15 employees means a smaller support organization than larger CRM vendors
  • Less name recognition and third-party integration breadth compared to Salesforce or HubSpot

Pipeline CRM

Pros

  • Transparent, publicly published per-user pricing with no seat minimums
  • No mandatory onboarding fees, making it easy to get started quickly
  • Simple, sales-native focus without unnecessary marketing or service bloat
  • Performance Pulse and Map View add useful analytics and routing beyond basic pipeline tracking
  • Grow tier includes project management, reducing the need for a separate tool
  • Long operating history dating back to 2006 as PipelineDeals

Cons

  • Fewer marketing and customer-service features than all-in-one CRM suites
  • Lower tiers cap the number of pipelines and active deals
  • Company size and broader corporate details are not publicly disclosed
  • Smaller ecosystem of third-party integrations compared to larger CRMs like Salesforce or HubSpot
  • Data enrichment and email validation are separate paid add-ons rather than included features
  • Less brand recognition than category leaders like Salesforce, HubSpot, or Pipedrive

Use Cases

Choose Kommo: Sales teams whose deals close primarily through WhatsApp, Instagram, or other messaging channels
Choose NetHunt CRM: Teams standardized on Google Workspace who want CRM functionality inside Gmail rather than a separate app
Choose Pipeline CRM: B2B sales teams that want transparent, published per-user pricing with no seat minimums or onboarding fees

Kommo

  • Messenger-based sales pipelines — Teams that sell primarily over WhatsApp and Instagram use Kommo to manage conversations and pipeline stages in one place.
  • Automated lead qualification — Marketing and sales teams use Salesbot to automatically qualify inbound leads and route them to reps.
  • Field sales lead capture — Reps at trade shows and events use the mobile app's business-card scanner to instantly create CRM records.

NetHunt CRM

  • Gmail-based sales teams — Small and mid-sized sales teams that live in Gmail use NetHunt to manage pipelines without adopting a separate CRM interface.
  • Startup sales operations — Early-stage startups take advantage of NetHunt's startup discount to get an affordable, Gmail-native CRM.
  • Recruitment and partnership pipelines — Teams outside pure sales, such as recruiters or partnership managers, use NetHunt's flexible folders to track candidates or partners inside Gmail.

Pipeline CRM

  • Replacing spreadsheets for a small sales team — A small B2B sales team moves from spreadsheets to Pipeline CRM's Start plan to get a shared, visual pipeline with basic tracking.
  • Territory-based field sales — A field sales team uses Map View to plan routes and visualize accounts geographically alongside standard pipeline tracking.
  • Post-sale account management and onboarding — A sales and customer-success team uses the Grow plan's project management features to track implementation work after a deal closes.

Frequently Asked Questions

Which of Kommo, NetHunt CRM, and Pipeline CRM has the most transparent pricing?

Pipeline CRM publishes a flat per-user pricing table with no seat minimums and no mandatory onboarding fees, which is more transparent than Kommo's six-month-commitment tiers or NetHunt's per-user pricing that scales sharply across four plans.

Which CRM is best suited to WhatsApp and Instagram-driven sales?

Kommo is purpose-built for messaging-app sales, with native WhatsApp and Instagram inboxes and a no-code Salesbot for chat automation that neither NetHunt CRM nor Pipeline CRM offers.

Does Pipeline CRM include project management tools?

Yes, Pipeline CRM's Grow tier includes project management with Kanban and Gantt views for tracking post-sale implementation work, a feature not documented for Kommo or NetHunt CRM.

Is NetHunt CRM only useful for Gmail users?

NetHunt CRM's core value proposition is operating directly inside Gmail and Google Workspace, so it is best suited to teams already standardized on Google's email ecosystem rather than Outlook-first organizations.

Which tool requires the longest commitment?

Kommo requires a minimum six-month commitment on every paid plan, while NetHunt CRM and Pipeline CRM both offer monthly or annual billing without that requirement.

Read the full Kommo review · Read the full NetHunt CRM review · Read the full Pipeline CRM review