Capsule CRM, HubSpot CRM, and Teamgate all offer usable free tiers for small teams, but they solve different problems. HubSpot pairs an unlimited-user free…
Freemium · From Free (paid plans from $18/user/month billed annually)
Best for: Small businesses and agencies that want an easy-to-set-up CRM with sales pipelines and project boards, plus optional AI enrichment starting at the Growth tier.
Simple enough to set up without a dedicated CRM administrator
Usable permanent free plan for very small teams
Native integrations with common email, accounting, and marketing tools
AI enrichment and summary features included starting at a mid-tier price point
Cons
Free plan is capped at just 2 users and 250 contacts
Automations, multiple pipelines, and AI features require higher-priced tiers
Less depth in advanced enterprise features than large enterprise CRMs
Marketing functionality (Transpond) is a separate paid add-on rather than built in
HubSpot CRM
Pros
Genuinely free for unlimited users, not a time-limited trial
No data migration needed when upgrading to paid Hubs
Clean, intuitive interface with a shallow learning curve
Deep integration ecosystem and extensive documentation
Mobile apps and browser extensions support reps working outside the CRM
Cons
Free tier has limited automation and customization
Paid tiers get expensive quickly once multiple seats are added
Some reporting and forecasting features require Professional or higher
Contact limits and storage caps can force an upgrade for larger databases
Less configurable than Salesforce for complex, custom sales processes
Teamgate
Pros
Free Starter plan makes it accessible for very small teams
Simpler setup and lower learning curve than enterprise CRMs
Transparent per-user pricing with an annual billing discount
Includes calling, SMS, and email sync without extra add-on products
Dedicated account management included on paid tiers
Cons
Smaller company and support footprint than major CRM vendors
Free plan is capped at 2 users and 500 contacts
Fewer third-party integrations than larger CRM platforms
Limited brand recognition outside Europe
Advanced features like lead scoring require the higher-priced Growth plan
Use Cases
Choose Capsule CRM: Small businesses and agencies that want an easy-to-set-up CRM with sales pipelines and project boards, plus optional AI enrichment starting at the Growth tier.
Choose HubSpot CRM: Teams of any size that want a genuinely free, unlimited-user CRM with a seamless upgrade path into marketing and service automation.
Choose Teamgate: Small sales teams that want built-in calling, SMS, and transparent per-user pricing without adopting a larger, more expensive platform.
Capsule CRM
Small Business Sales Pipeline Management — Solo founders and small sales teams track deals through a visual pipeline without a complex setup.
Agency Client & Project Management — Agencies manage client relationships and post-sale project boards in one system.
HubSpot CRM
Replacing spreadsheets for deal tracking — Small sales teams move from spreadsheets to a shared pipeline with reminders and email tracking at no cost.
Centralizing customer records for growing teams — Mid-sized teams use the free CRM as the single source of truth before layering on paid marketing or service automation.
Sales rep productivity — Individual reps track email opens, schedule meetings, and manage follow-up tasks directly from their inbox.
Teamgate
Startup Sales Pipeline Management — Early-stage startups use Teamgate's free and entry-level plans to track leads and deals without committing to an expensive CRM.
SMB Sales Team Automation — Small and mid-sized sales teams use Teamgate's workflow automation and email sync to reduce manual data entry.
Sales Performance Reporting — Sales managers use Teamgate's dashboards and lead scoring to focus reps on the highest-value opportunities.
Frequently Asked Questions
Is there a genuinely free plan among Capsule CRM, HubSpot CRM, and Teamgate?
Yes, all three offer a free tier, though the limits differ: HubSpot CRM allows unlimited users, Capsule caps its free plan at 2 users and 250 contacts, and Teamgate caps its free Starter plan at 2 users and 500 contacts.
Which of the three includes built-in calling and texting?
Teamgate is the only one of the three that bundles in-app calling and SMS directly into its paid tiers, starting on the Team plan at $39.90 per user per month.
Does any of these CRMs include AI features?
Capsule CRM adds AI business and contact enrichment plus AI-generated summaries starting on its Growth plan; comparable AI capabilities are not documented for HubSpot CRM or Teamgate.
Which CRM is the cheapest way to add multiple sales pipelines?
Teamgate's Team plan, at $39.90 per user per month, includes 3 customizable pipelines, while Capsule requires its $36 per user per month Growth plan and HubSpot requires paying for Starter or higher.
Can I upgrade without losing my data on any of these platforms?
HubSpot CRM is explicitly built so upgrading to a paid Hub carries forward all contacts, deals, and activity history without a migration; Capsule and Teamgate also upgrade in place, though this specific no-migration guarantee is most prominently documented for HubSpot.