Capsule CRM vs HubSpot CRM vs Teamgate

Capsule CRM, HubSpot CRM, and Teamgate all offer usable free tiers for small teams, but they solve different problems. HubSpot pairs an unlimited-user free…

Capsule CRM

Freemium · From Free (paid plans from $18/user/month billed annually)

Best for: Small businesses and agencies that want an easy-to-set-up CRM with sales pipelines and project boards, plus optional AI enrichment starting at the Growth tier.

HubSpot CRM

Freemium · From Free

Best for: Teams of any size that want a genuinely free, unlimited-user CRM with a seamless upgrade path into marketing and service automation.

Teamgate

freemium · From Free (paid plans from $39.90/user/month)

Best for: Small sales teams that want built-in calling, SMS, and transparent per-user pricing without adopting a larger, more expensive platform.

At a Glance

 Capsule CRMHubSpot CRMTeamgate
Primary categoryCRMCRMCRM
RatingNot documentedNot documentedNot documented
Pricing modelFreemiumFreemiumfreemium
Starting priceFree (paid plans from $18/user/month billed annually)FreeFree (paid plans from $39.90/user/month)
Free planYesYesYes
Free trialNot documentedNot documentedYes
PlatformsWeb, iOS, AndroidWeb, iOS, AndroidWeb, iOS, Android
Team collaborationNot documentedNot documentedNot documented
AI featuresYesYesNot documented
Public APIYesYesYes

Standout Differences

HubSpot's free tier has no user cap

Unlike most competitors, HubSpot CRM's free plan supports unlimited users with contact, company, and deal records at no cost.

HubSpot CRM

Capsule adds AI enrichment starting mid-tier

From the Growth plan up, Capsule automatically fills in company and contact details and generates AI summaries of records and activity.

Capsule CRM

Teamgate bakes calling and SMS into the CRM

Teamgate's Team plan and above include in-app dialing and text messaging directly inside the pipeline, without a separate phone add-on.

Teamgate

All three offer a genuine free starting point

Capsule, HubSpot CRM, and Teamgate each let a small team run basic contact and pipeline management for zero dollars before committing to a paid plan.

Capsule CRM, HubSpot CRM, Teamgate

Feature-by-Feature

Core Platform

FeatureCapsule CRMHubSpot CRMTeamgate
Sales pipeline managementAvailableAvailableAvailable
Permanent free tierAvailableAvailableAvailable
REST API accessAvailableAvailableAvailable
Native mobile apps (iOS/Android)AvailableAvailableAvailable

Automation and AI

FeatureCapsule CRMHubSpot CRMTeamgate
Workflow automationAvailableAvailableAvailable
AI-powered enrichment or summariesAvailableNot documentedUnavailable

Sales Tools

FeatureCapsule CRMHubSpot CRMTeamgate
In-app calling and SMSNot documentedNot documentedAvailable
Lead scoringNot documentedAvailableAvailable

Pricing Compared

Starting price reflects the lowest paid tier, not the full cost for every team size or usage level.

Capsule CRM

Free — $0 N/A
Starter — $18/user/month Annual
Growth — $36/user/month Annual
Advanced — $60/user/month Annual
Ultimate — $75/user/month Annual

HubSpot CRM

Free — Free N/A
Starter — From $20/seat/month (from $15/seat/month billed annually) monthly or annual
Professional — From $100/seat/month monthly or annual
Enterprise — From $150/seat/month monthly or annual

Teamgate

Starter — Free N/A
Team — $39.90/user/month monthly (20% discount annually)
Growth — $59.90/user/month monthly (20% discount annually)

Pros & Cons

Capsule CRM

Pros

  • Simple enough to set up without a dedicated CRM administrator
  • Usable permanent free plan for very small teams
  • Native integrations with common email, accounting, and marketing tools
  • AI enrichment and summary features included starting at a mid-tier price point

Cons

  • Free plan is capped at just 2 users and 250 contacts
  • Automations, multiple pipelines, and AI features require higher-priced tiers
  • Less depth in advanced enterprise features than large enterprise CRMs
  • Marketing functionality (Transpond) is a separate paid add-on rather than built in

HubSpot CRM

Pros

  • Genuinely free for unlimited users, not a time-limited trial
  • No data migration needed when upgrading to paid Hubs
  • Clean, intuitive interface with a shallow learning curve
  • Deep integration ecosystem and extensive documentation
  • Mobile apps and browser extensions support reps working outside the CRM

Cons

  • Free tier has limited automation and customization
  • Paid tiers get expensive quickly once multiple seats are added
  • Some reporting and forecasting features require Professional or higher
  • Contact limits and storage caps can force an upgrade for larger databases
  • Less configurable than Salesforce for complex, custom sales processes

Teamgate

Pros

  • Free Starter plan makes it accessible for very small teams
  • Simpler setup and lower learning curve than enterprise CRMs
  • Transparent per-user pricing with an annual billing discount
  • Includes calling, SMS, and email sync without extra add-on products
  • Dedicated account management included on paid tiers

Cons

  • Smaller company and support footprint than major CRM vendors
  • Free plan is capped at 2 users and 500 contacts
  • Fewer third-party integrations than larger CRM platforms
  • Limited brand recognition outside Europe
  • Advanced features like lead scoring require the higher-priced Growth plan

Use Cases

Choose Capsule CRM: Small businesses and agencies that want an easy-to-set-up CRM with sales pipelines and project boards, plus optional AI enrichment starting at the Growth tier.
Choose HubSpot CRM: Teams of any size that want a genuinely free, unlimited-user CRM with a seamless upgrade path into marketing and service automation.
Choose Teamgate: Small sales teams that want built-in calling, SMS, and transparent per-user pricing without adopting a larger, more expensive platform.

Capsule CRM

  • Small Business Sales Pipeline Management — Solo founders and small sales teams track deals through a visual pipeline without a complex setup.
  • Agency Client & Project Management — Agencies manage client relationships and post-sale project boards in one system.

HubSpot CRM

  • Replacing spreadsheets for deal tracking — Small sales teams move from spreadsheets to a shared pipeline with reminders and email tracking at no cost.
  • Centralizing customer records for growing teams — Mid-sized teams use the free CRM as the single source of truth before layering on paid marketing or service automation.
  • Sales rep productivity — Individual reps track email opens, schedule meetings, and manage follow-up tasks directly from their inbox.

Teamgate

  • Startup Sales Pipeline Management — Early-stage startups use Teamgate's free and entry-level plans to track leads and deals without committing to an expensive CRM.
  • SMB Sales Team Automation — Small and mid-sized sales teams use Teamgate's workflow automation and email sync to reduce manual data entry.
  • Sales Performance Reporting — Sales managers use Teamgate's dashboards and lead scoring to focus reps on the highest-value opportunities.

Frequently Asked Questions

Is there a genuinely free plan among Capsule CRM, HubSpot CRM, and Teamgate?

Yes, all three offer a free tier, though the limits differ: HubSpot CRM allows unlimited users, Capsule caps its free plan at 2 users and 250 contacts, and Teamgate caps its free Starter plan at 2 users and 500 contacts.

Which of the three includes built-in calling and texting?

Teamgate is the only one of the three that bundles in-app calling and SMS directly into its paid tiers, starting on the Team plan at $39.90 per user per month.

Does any of these CRMs include AI features?

Capsule CRM adds AI business and contact enrichment plus AI-generated summaries starting on its Growth plan; comparable AI capabilities are not documented for HubSpot CRM or Teamgate.

Which CRM is the cheapest way to add multiple sales pipelines?

Teamgate's Team plan, at $39.90 per user per month, includes 3 customizable pipelines, while Capsule requires its $36 per user per month Growth plan and HubSpot requires paying for Starter or higher.

Can I upgrade without losing my data on any of these platforms?

HubSpot CRM is explicitly built so upgrading to a paid Hub carries forward all contacts, deals, and activity history without a migration; Capsule and Teamgate also upgrade in place, though this specific no-migration guarantee is most prominently documented for HubSpot.

Read the full Capsule CRM review · Read the full HubSpot CRM review · Read the full Teamgate review