Attio vs EngageBay vs HubSpot CRM

Attio, EngageBay, and HubSpot CRM take three distinct approaches to the same broad market. Attio is an AI-native CRM built for revenue teams that want deep…

Attio

Freemium · From Free (paid plans from €29/user/month billed annually)

Best for: Revenue and sales operations teams that want an AI-native CRM with configurable agents, real-time sync, and flexible data modeling.

EngageBay

Freemium · From Free (up to 250 contacts); paid plans from $14.99/user/month

Best for: Small businesses that want marketing automation, sales CRM, and helpdesk tools bundled into one platform at a fraction of HubSpot's cost.

HubSpot CRM

Freemium · From Free

Best for: Businesses that want a free, unlimited-user CRM core with a proven path to scale into full marketing, sales, and service automation.

At a Glance

 AttioEngageBayHubSpot CRM
Primary categoryCRMCRMCRM
RatingNot documentedNot documentedNot documented
Pricing modelFreemiumFreemiumFreemium
Starting priceFree (paid plans from €29/user/month billed annually)Free (up to 250 contacts); paid plans from $14.99/user/monthFree
Free planYesYesYes
Free trialNot documentedNot documentedNot documented
PlatformsWeb, iOS, AndroidWeb, iOS, AndroidWeb, iOS, Android
Team collaborationNot documentedNot documentedNot documented
AI featuresYesYesYes
Public APIYesYesYes

Standout Differences

All-in-one versus specialist CRM

EngageBay bundles email marketing, landing pages, sales pipelines, and a helpdesk into a single subscription, while Attio focuses specifically on CRM and sales automation without marketing or support tooling.

EngageBay, Attio

Positioned directly against HubSpot on price

EngageBay is marketed and reviewed specifically as a more affordable HubSpot alternative, bundling marketing, sales, and service tools that HubSpot unbundles into separate paid Hubs.

EngageBay, HubSpot CRM

AI-native automation depth

Attio's configurable AI agents, Workflows, and Sequences go further than EngageBay's AI-assisted email writing and lead scoring, or HubSpot's Enterprise-only predictive lead scoring.

Attio

Free plan design differs by intent

HubSpot CRM's free plan has no user cap at all, Attio's free plan caps out at 3 seats aimed at small teams testing its automation, and EngageBay's free plan caps contacts at 250 rather than users.

Attio, EngageBay, HubSpot CRM

Feature-by-Feature

Free Plan and Core CRM

FeatureAttioEngageBayHubSpot CRM
Usable free planAvailableAvailableAvailable
Native email and calendar syncAvailableNot documentedAvailable

Marketing and Support Tools

FeatureAttioEngageBayHubSpot CRM
Built-in helpdesk and live chatNot documentedAvailableAvailable
Built-in email marketing and landing pagesNot documentedAvailableLimited
SMS marketingNot documentedAvailableNot documented

AI and Governance

FeatureAttioEngageBayHubSpot CRM
AI-native workflow or agent automationAvailableAvailableLimited
SSOAvailableAvailableAvailable

Pricing Compared

Starting price reflects the lowest paid tier, not the full cost for every team size or usage level.

Attio

Free — €0/user/month Monthly or Annual
Plus — €36/user/month (€29 billed annually) Monthly or Annual
Pro — €86/user/month (€69 billed annually) Monthly or Annual
Enterprise — Custom Annual

EngageBay

Free — $0 N/A
Basic — $14.99/user/month (from $12.74 biennial) Monthly, Annual, or Biennial
Growth — $64.99/user/month (from $55.24 biennial) Monthly, Annual, or Biennial
Pro — $119.99/user/month (from $101.99 biennial) Monthly, Annual, or Biennial

HubSpot CRM

Free — Free N/A
Starter — From $20/seat/month (from $15/seat/month billed annually) monthly or annual
Professional — From $100/seat/month monthly or annual
Enterprise — From $150/seat/month monthly or annual

Pros & Cons

Attio

Pros

  • Deep automation and configurable AI agent capabilities
  • Real-time data sync and flexible, customizable object modeling
  • Usable free plan for small teams (up to 3 seats)
  • Wide integration ecosystem with 50+ connected apps

Cons

  • Pro and Enterprise tiers get expensive on a per-seat basis at scale
  • Some advanced AI and automation features are limited to paid tiers
  • Newer entrant than legacy CRMs, so its third-party ecosystem is still maturing

EngageBay

Pros

  • Genuinely free plan for up to 250 contacts, not just a time-limited trial
  • Combines marketing, sales, and support in one platform at a fraction of HubSpot's cost
  • Native iOS and Android mobile apps included
  • Biennial billing discount offers substantial long-term savings

Cons

  • Individual modules are generally less deep than category specialists like ActiveCampaign or Pipedrive
  • Per-user pricing can add up for larger sales and marketing teams
  • Some advanced features like SSO and custom reporting are gated to the top Pro tier
  • Contact limits per plan require frequent upgrades for fast-growing lists

HubSpot CRM

Pros

  • Genuinely free for unlimited users, not a time-limited trial
  • No data migration needed when upgrading to paid Hubs
  • Clean, intuitive interface with a shallow learning curve
  • Deep integration ecosystem and extensive documentation
  • Mobile apps and browser extensions support reps working outside the CRM

Cons

  • Free tier has limited automation and customization
  • Paid tiers get expensive quickly once multiple seats are added
  • Some reporting and forecasting features require Professional or higher
  • Contact limits and storage caps can force an upgrade for larger databases
  • Less configurable than Salesforce for complex, custom sales processes

Use Cases

Choose Attio: Revenue and sales operations teams that want an AI-native CRM with configurable agents, real-time sync, and flexible data modeling.
Choose EngageBay: Small businesses that want marketing automation, sales CRM, and helpdesk tools bundled into one platform at a fraction of HubSpot's cost.
Choose HubSpot CRM: Businesses that want a free, unlimited-user CRM core with a proven path to scale into full marketing, sales, and service automation.

Attio

  • Startup GTM & sales process building — Early-stage teams use Attio's flexible data model to build a CRM around their specific sales process.
  • Enterprise revenue operations automation — Larger sales organizations use Attio's Workflows and AI agents to automate pipeline management at scale.

EngageBay

  • All-in-one small business CRM — Small businesses replace separate email marketing, CRM, and helpdesk subscriptions with a single connected platform.
  • Affordable HubSpot alternative — Growing companies that outgrow free tools but find HubSpot's hub-based pricing too expensive switch to EngageBay for similar functionality at lower cost.
  • Combined sales and support workflows — Sales and support teams use EngageBay's shared contact database to see deal history and support tickets in one view.

HubSpot CRM

  • Replacing spreadsheets for deal tracking — Small sales teams move from spreadsheets to a shared pipeline with reminders and email tracking at no cost.
  • Centralizing customer records for growing teams — Mid-sized teams use the free CRM as the single source of truth before layering on paid marketing or service automation.
  • Sales rep productivity — Individual reps track email opens, schedule meetings, and manage follow-up tasks directly from their inbox.

Frequently Asked Questions

Which of Attio, EngageBay, and HubSpot CRM is cheapest for a small business needing marketing tools too?

EngageBay is explicitly positioned as a lower-cost alternative to HubSpot, bundling email marketing, landing pages, sales pipelines, and a helpdesk into paid tiers starting well below equivalent HubSpot Hub pricing.

Which CRM is most AI-native?

Attio is built around AI from the ground up, with configurable AI agents for research and lead scoring, natural-language search and record creation, and automated Workflows and Sequences as core features.

Does HubSpot CRM's free plan really have no user limit?

Yes, HubSpot CRM's free tier supports unlimited users, which the company has offered since launching the free CRM in 2014 as a lead magnet for its paid Hubs.

Which tool includes a built-in helpdesk or live chat?

EngageBay includes live chat and helpdesk ticketing even on its free plan. HubSpot CRM's free tier includes basic live chat, with deeper support automation available through the paid Service Hub.

Which is best for a team that only needs CRM and sales automation, not marketing?

Attio is the most focused of the three on CRM and sales automation specifically, without bundling marketing campaign tools the way EngageBay does.

Can I add SMS marketing with any of these?

EngageBay includes SMS marketing from its Basic tier upward. SMS marketing is not documented as a feature of Attio or HubSpot CRM.

Read the full Attio review · Read the full EngageBay review · Read the full HubSpot CRM review