SpotOn Review, Pricing & Features

SpotOn provides restaurant POS, payment processing, online ordering, and management tools. Compare pricing model, features, pros, cons, and FAQs.

Category
Retail, Restaurant & POS
Pricing
subscription plus transaction fees, from $0/month software (plus payment processing rates)
Verified
Not yet
Last updated
July 19, 2026
Founded
2017
Headquarters
San Francisco, California, United States
Web AppiOSAndroidAPIAI

What Is SpotOn

SpotOn is a restaurant and small-business technology company that combines point-of-sale hardware, payment processing, and back-office management software into a single ecosystem. It was founded in 2017 and is headquartered in San Francisco, California.

While SpotOn's primary focus is foodservice, spanning casual dining, fine dining, bars, breweries, quick-service, and cafes, it also serves general small businesses such as retail stores, salons, and automotive shops through SpotOn Terminal, a standalone POS and payments product.

Key Features

SpotOn's restaurant platform includes cloud-based POS software, countertop terminals, handheld ordering devices, and kitchen display systems, alongside online ordering and delivery integration. Operational tools cover reservation and waitlist management, labor scheduling, and payroll integration, helping restaurants manage both the front and back of house.

On top of transaction processing, SpotOn provides marketing and loyalty programs to help restaurants drive repeat business, plus AI-powered profitability analysis that surfaces menu and cost insights. The platform has been recognized as the number one restaurant POS by G2 for six consecutive quarters.

Pricing

SpotOn advertises its POS software plans as starting as low as 0 dollars per month, paired with competitive payment processing rates rather than a flat software fee. Most restaurants adopt SpotOn's Core Bundle package, which combines hardware, software, and payment processing.

Exact software and hardware pricing is not published in detail and typically requires requesting a demo or quote from SpotOn's sales team, since costs vary based on business type, transaction volume, and the specific hardware and add-on modules selected.

Key Features

Pros & Cons

Pros

  • Software plans can start at 0 dollars per month
  • All-in-one ecosystem covering POS, payments, ordering, and operations
  • Ranked number one restaurant POS by G2 for multiple consecutive quarters
  • Serves both restaurants and general small businesses via SpotOn Terminal
  • Backed by major investors, indicating financial stability

Cons

  • Detailed hardware and software pricing is not published upfront
  • Requires a demo or sales conversation to get an accurate quote
  • Payment processing rates add to the total cost beyond the software fee
  • Primarily optimized for foodservice, with fewer industry-specific features outside restaurants
  • Full feature set may be more than very small or single-location operators need

Pricing

Frequently Asked Questions

What is SpotOn used for

SpotOn is used by restaurants and small businesses for point-of-sale operations, payment processing, online ordering, reservations, labor scheduling, and marketing.

How much does SpotOn cost

SpotOn advertises POS software starting as low as 0 dollars per month plus payment processing rates, though most restaurants use the Core Bundle package with pricing that requires a custom quote.

Where is SpotOn headquartered

SpotOn is headquartered in San Francisco, California.

When was SpotOn founded

SpotOn was founded in 2017 by Doron Friedman, Matt Hyman, and Zach Hyman.

Does SpotOn work for businesses other than restaurants

Yes. SpotOn Terminal serves general small businesses such as retail stores, salons, and automotive shops, in addition to its core restaurant products.

Does SpotOn include online ordering

Yes. SpotOn offers an online ordering and delivery platform that integrates directly with its POS system.

Is SpotOn a public or private company

SpotOn is privately held, backed by investors including Dragoneer Investment Group, Andreessen Horowitz, 01 Advisors, DST Global, and Franklin Templeton.

Does SpotOn offer payroll features

Yes. SpotOn includes labor scheduling with payroll integration as part of its restaurant management tools.

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