Smartsheet Review, Pricing & Features

See how Smartsheet's work management platform works in 2026, including Pro and Business pricing, key features, pros, cons, and frequently asked questions.

Category
Project Management
Pricing
subscription (per-user, tiered, plus enterprise), from $9 per user per month (Pro plan, billed annually)
Verified
Not yet
Last updated
July 19, 2026
Founded
2005
Headquarters
Bellevue, Washington
Web AppFree TrialAPIAITemplates

What Is Smartsheet

Smartsheet is a work management platform that combines a familiar spreadsheet-style grid with project management capabilities such as Gantt charts, dashboards, forms, and workflow automation. Founded in 2005 and headquartered in Bellevue, Washington, the company built its product to be approachable for business users who are comfortable with spreadsheets but need more structure and collaboration than a plain spreadsheet file can offer.

The company went public on the New York Stock Exchange under the ticker SMAR in April 2018 and grew into one of the more widely adopted enterprise work management platforms, with the company reporting usage by roughly 85 percent of Fortune 500 companies. In September 2024, Vista Equity Partners and Blackstone agreed to acquire Smartsheet for about 8.4 billion dollars, and that deal closed in January 2025, taking the company private again.

Smartsheet is used across a wide range of departments and industries for project tracking, resource and capacity planning, marketing campaign management, and IT operations, largely because its grid-based interface lowers the learning curve compared to more specialized project management tools.

Key Features

Smartsheet's core building block is the sheet, a spreadsheet-like grid that can be enhanced with row hierarchies, dependencies, and automatically generated Gantt charts and calendar views, letting teams plan and track work without learning an entirely new interface.

Dashboards and reports let teams aggregate data across multiple sheets into real-time visual summaries for stakeholders, while Smartsheet's automation engine (workflows) can trigger notifications, approval requests, and status updates based on conditions set on the data.

On higher tiers, Smartsheet adds WorkApps for building lightweight custom applications on top of sheet data, Data Shuttle for automating data imports and exports, and forms for structured data collection that feeds directly into a sheet.

Pricing Overview

Smartsheet's Pro plan is priced at 9 dollars per user per month when billed annually (versus 12 dollars per month billed monthly), and includes 20 GB of attachment storage along with core sheets, dashboards, forms, and automation, though it is capped at a limited number of licensed users.

The Business plan, at 32 dollars per user per month, removes the user cap present on Pro and adds unlimited attachment storage, WorkApps for building custom lightweight apps, Data Shuttle for automated data movement, and a higher monthly automation allowance, making it the more common choice for larger or cross-departmental deployments.

An Enterprise plan with custom pricing is available for organizations that need advanced security controls, single sign-on, governance features, and deeper integrations, typically negotiated directly with Smartsheet's sales team based on organization size and requirements.

Key Features

Pros & Cons

Pros

  • Low learning curve for teams already comfortable with spreadsheets
  • Used at scale by a large share of Fortune 500 companies, indicating strong enterprise reliability
  • Flexible enough to support project management, resource planning, and lightweight app-building on one platform
  • Strong automation and reporting capabilities reduce manual status updates

Cons

  • Business plan pricing at 32 dollars per user per month can get expensive for large teams compared to some competitors
  • Pro plan's user cap limits its usefulness for larger deployments without upgrading
  • Spreadsheet-based interface can feel limiting for teams that need more visual, board-based project views without add-ons
  • Now privately held after the 2025 Vista Equity Partners and Blackstone acquisition, which may affect long-term public roadmap transparency

Pricing

Frequently Asked Questions

What is Smartsheet used for

Smartsheet is used for project management, resource planning, marketing campaign tracking, and general work management using a spreadsheet-style interface.

How much does Smartsheet cost

Smartsheet's Pro plan starts at 9 dollars per user per month billed annually, and the Business plan is 32 dollars per user per month, with custom Enterprise pricing available.

Is Smartsheet still publicly traded

No, Smartsheet was publicly traded on the NYSE under the ticker SMAR until Vista Equity Partners and Blackstone completed a buyout in January 2025, making it privately held again.

Where is Smartsheet headquartered

Smartsheet is headquartered in Bellevue, Washington, and was founded in 2005.

Does Smartsheet have Gantt charts

Yes, Smartsheet automatically generates Gantt chart and calendar views from data entered into its spreadsheet-style sheets.

Can Smartsheet build custom apps

Yes, the WorkApps feature, available on the Business plan and above, lets teams build lightweight custom applications on top of sheet data.

Is Smartsheet used by large enterprises

Yes, Smartsheet reports that roughly 85 percent of Fortune 500 companies use its platform.

Does Smartsheet integrate with Microsoft and Google tools

Yes, Smartsheet integrates with Microsoft 365, Google Workspace, Slack, Salesforce, and other common business tools.

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