Krayin CRM is a free, open-source Laravel CRM for lead and deal management. See its features, premium extensions and how it compares to SuiteCRM and Odoo.
Krayin CRM is a free, open-source customer relationship management platform launched in 2021 by Jitendra Singh, Saurav Pathak and Vipin Sahu, and built by Webkul Software, an Indian IT company headquartered in Noida that is also known for the open-source e-commerce platform Bagisto. Krayin applies the same open-source, self-hosted philosophy to the CRM category, built entirely on Laravel with a Vue.js frontend.
Because Krayin is self-hosted and released under the MIT License, businesses can deploy, modify and use it commercially without any per-user licensing fee, distinguishing it from subscription-based commercial CRMs like Salesforce or HubSpot while still covering the core functional areas those platforms are known for.
Krayin covers lead capture and tracking, a visual deal pipeline with configurable stages, sales forecasting, and campaign management tools for email marketing and customer segmentation. It also bundles a product catalog and quoting module for generating sales quotes directly from the CRM, functionality that many competing open-source and commercial CRMs reserve for paid tiers.
More recent releases have added AI-powered automation, including AI-driven lead scoring, automated support-ticket classification, customer intent prediction and an AI chatbot for handling routine inquiries, alongside existing omnichannel tools like VoIP calling, live chat and structured customer feedback collection.
The core Krayin CRM is entirely free and released under the MIT License, allowing businesses to self-host, modify and deploy it commercially without any licensing cost. Webkul monetizes the project instead through optional premium extensions sold as one-time purchases, such as a WhatsApp integration priced at $1,499 and a VoIP calling extension at $4,500.
Additional revenue comes from paid implementation, customization and support services for businesses that want professional help deploying Krayin, as well as a multi-tenant SaaS module that lets agencies run Krayin as a hosted, white-labeled CRM product for their own clients.
Yes, the core Krayin CRM is free and open source under the MIT License, with no per-user licensing fees for self-hosted deployment.
Krayin CRM is built on the Laravel PHP framework with a Vue.js frontend, the same stack used by Webkul's Bagisto e-commerce platform.
Krayin CRM was launched in 2021 by Jitendra Singh, Saurav Pathak and Vipin Sahu, and is developed by Webkul Software, headquartered in Noida, India.
Yes, Webkul sells optional one-time-purchase extensions such as WhatsApp integration ($1,499) and VoIP calling ($4,500) on top of the free core CRM.
Yes, Krayin is designed to be fully self-hosted on a business's own servers or cloud provider rather than requiring a vendor-hosted SaaS subscription.
Yes, recent versions include AI-powered lead scoring, support-ticket classification, customer intent prediction and an AI chatbot.