Accela is cloud government software for permitting, licensing, and code enforcement. See features, pricing model, pros and cons, and FAQs.
Accela is a government technology platform providing permitting, licensing, code enforcement, and citizen service software to local and state agencies. Founded in 1999 and headquartered in San Ramon, California, Accela serves several thousand government agencies across the United States and internationally.
Its core product, the Accela Civic Platform, is a configurable system of record for managing building permits, business licensing, environmental health inspections, and code enforcement cases, replacing paper-based or siloed legacy departmental systems.
Accela is unrelated to Accelo, a professional services automation platform for private agencies and consultancies; the two names are similar but the companies serve entirely different markets, government versus private-sector services.
Accela Automation handles permitting and licensing workflows, while Accela Citizen Access provides a public-facing portal where residents and contractors can apply for permits, pay fees, schedule inspections, and track application status online.
Accela GIS ties permits and inspections to interactive maps of regulated parcels, and Accela Asset Management tracks public infrastructure alongside permitting data, while environmental health modules manage inspections for restaurants and other regulated facilities.
Field inspectors use mobile apps to complete and submit inspection results in real time, and reporting dashboards track permit volumes, review times, and departmental performance.
Accela does not publish pricing. Costs are individually quoted based on agency size, the number of departments and modules deployed, and integration requirements, typically through a direct sales or public-sector procurement and RFP process.
Contracts are frequently multi-year given typical government procurement cycles, and Accela is also available through government contract vehicles such as Carahsoft, easing purchasing for eligible public-sector buyers.
Because pricing is fully custom, prospective agencies should expect a sales-led evaluation process rather than self-serve signup or published tiers.
Accela is government software used by cities, counties, and states to manage permitting, licensing, code enforcement, environmental health inspections, and citizen self-service requests.
Accela is used by local and state government agencies, including planning, building, and public health departments, not by private businesses.
Accela does not publish pricing. Costs are quoted based on agency size, number of modules deployed, and integration needs, typically through a public-sector procurement process.
No. Accela is government permitting and licensing software, while Accelo is a professional services automation platform for private agencies and consultancies. The names are similar but the companies and products are unrelated.
Yes, Accela Citizen Access is a public-facing portal where residents and contractors can apply for permits, pay fees, schedule inspections, and check application status.
Accela was founded in 1999 and is headquartered in San Ramon, California.
Competitors include Tyler Technologies' EnerGov, OpenGov, CityView, and Municity, among other government permitting and licensing software vendors.
Yes, field inspectors can use Accela's mobile apps to complete, document, and submit inspection results from the field.