Bonsai Review, Pricing & Features

Bonsai (Hello Bonsai) is all-in-one software for freelancers: contracts, invoicing, proposals, and time tracking. See pricing, features, and pros and cons.

Category
Project Management
Pricing
subscription, from $15/user/month billed monthly (from $9/user/month billed annually)
Verified
Not yet
Last updated
July 19, 2026
Founded
2015
Headquarters
San Francisco, California, US

What Is Bonsai (Hello Bonsai)

Bonsai, marketed under the name Hello Bonsai at hellobonsai.com, is an all-in-one business management platform for freelancers and small agencies. It was founded in 2015, went through Y Combinator's Winter 2016 cohort, and is headquartered in San Francisco, California, and now reports serving more than 500,000 freelancers and agencies.

Hello Bonsai should not be confused with bonsai.io, a separate and unrelated company covered elsewhere in this directory that provides managed Elasticsearch and OpenSearch hosting for developers. The two products have no corporate relationship beyond sharing a similar name.

The platform aims to be a back-office operating system for independent professionals, combining client-facing documents like proposals and contracts with operational tools like invoicing, time tracking, and a lightweight CRM in a single subscription.

Key Features

Hello Bonsai offers customizable proposal and contract templates with built-in e-signature support, invoicing with online payment collection and recurring billing, and an in-app timer for tracking billable and non-billable hours. A built-in CRM keeps client contact details, project history, and communication together.

Higher tiers add project and task management with a Gantt view, a client portal, expense tracking, custom fields, workload and profitability reporting, and integrations with QuickBooks, Zapier, Calendly, and Google, letting agencies extend Bonsai into their broader toolchain.

Pricing

Hello Bonsai uses per-user, per-month pricing across four tiers: Basic (15 dollars monthly, 9 dollars annually), Essentials (25 dollars monthly, 19 dollars annually), Premium (39 dollars monthly, 29 dollars annually), and Elite (59 dollars monthly, 49 dollars annually, with a three-user minimum).

There is no permanent free plan, but every tier includes a 7-day free trial with full feature access, and users can change plans at any time as their business needs grow.

Key Features

Pros & Cons

Pros

  • Consolidates proposals, contracts, invoicing, time tracking, and CRM into one subscription
  • Professional, industry-specific templates speed up client onboarding
  • Clean, visually clear interface with a relatively fast learning curve
  • Mobile apps for iOS and Android support on-the-go invoicing and time tracking
  • Tiered plans let solo freelancers and growing agencies pick the feature depth they need

Cons

  • Per-user pricing can get expensive for agencies with larger teams
  • No permanent free plan, only a 7-day trial
  • Some recent user reviews report delays of seven to ten business days on initial payment payouts
  • Advanced features like Gantt views and custom permissions are gated behind higher tiers
  • Deep integrations such as Xero are limited to the top Elite plan

Pricing

Frequently Asked Questions

What is Hello Bonsai used for?

Hello Bonsai is business management software for freelancers and small agencies, covering proposals, contracts, invoicing, time tracking, and client relationship management.

Is Bonsai the same company as bonsai.io?

No. Hello Bonsai is a freelancer business management platform, while bonsai.io is a completely separate and unrelated company offering managed Elasticsearch and OpenSearch hosting for developers.

Does Hello Bonsai have a free plan?

No permanent free plan is offered, but every paid tier includes a 7-day free trial with full access.

What is Hello Bonsai's starting price?

The Basic plan starts at 15 dollars per user per month billed monthly, or 9 dollars per user per month billed annually.

Can Hello Bonsai handle client payments?

Yes. Bonsai supports invoicing with online payment collection starting on the Essentials plan.

Who is Hello Bonsai best for?

It is best suited to solo freelancers, consultants, and small creative or marketing agencies that want an all-in-one back-office tool.

Does Hello Bonsai integrate with QuickBooks?

Yes, QuickBooks integration is available starting on the Premium plan.

Is there a Hello Bonsai mobile app?

Yes, Bonsai offers mobile apps for both iOS and Android.

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