BigCommerce Review, Pricing & Features

BigCommerce is a SaaS ecommerce platform with no transaction fees. Compare Core, Growth, Scale, and Enterprise pricing, features, pros, cons and FAQs.

Category
Ecommerce
Pricing
Subscription, from $39/month
Verified
Not yet
Last updated
July 18, 2026
Founded
2009
Headquarters
Austin, Texas, United States
Web AppFree TrialNo-CodeAPITemplates

Overview

BigCommerce is a publicly traded (NASDAQ: BIGC) SaaS ecommerce platform, originally founded in Sydney, Australia in 2009 by Eddie Machaalani and Mitchell Harper, and now headquartered in Austin, Texas with roughly 750-800 employees. It's a direct competitor to Shopify and Adobe Commerce, built around an 'open SaaS' model that combines fully hosted infrastructure with more backend and API flexibility than typical closed SaaS platforms.

The platform is aimed primarily at mid-market to enterprise merchants and B2B sellers, with pricing tiers structured around a store's actual sales volume rather than feature bundles alone.

Key Features

BigCommerce supports headless commerce via GraphQL/REST APIs, multi-storefront management from a single backend, and native multi-channel selling into Amazon, eBay, Walmart, Facebook, Instagram, and Google. A dedicated B2B Edition adds wholesale pricing, quoting, and buyer management for business-to-business sellers.

Unlike some competitors, BigCommerce charges no transaction fees on any plan regardless of payment gateway, and its app marketplace and Stencil theme system let merchants extend and customize storefronts without switching platforms.

Pricing

BigCommerce's four public plans — Core, Growth, Scale, and Performance — are gated by a store's trailing-twelve-month GMV rather than purely by feature set, with automatic upgrade prompts as a store's sales grow past a plan's threshold. Enterprise pricing above Performance is custom-quoted for the largest merchants.

Key Features

Pros & Cons

Pros

  • No transaction fees on any plan, regardless of payment processor
  • Strong headless/API flexibility for developers building custom storefronts
  • Native B2B functionality without needing a separate platform
  • Built-in multi-channel selling across major marketplaces and social platforms

Cons

  • GMV-based plan tiers mean fast-growing stores can be pushed into higher-cost tiers automatically
  • Steeper learning curve than simpler platforms for non-technical merchants
  • Enterprise-level pricing is not public and requires a sales conversation
  • Theme and app ecosystem is smaller than Shopify's

Pricing

Frequently Asked Questions

Does BigCommerce charge transaction fees?

No, BigCommerce does not charge additional transaction fees on any plan, regardless of which payment gateway a merchant uses.

How is BigCommerce pricing determined?

Plans are tiered primarily by a store's trailing-twelve-month gross merchandise value (GMV); as sales grow past a plan's threshold, the merchant is prompted to upgrade to the next tier.

Does BigCommerce support headless commerce?

Yes, it offers GraphQL and REST APIs that let developers build fully custom, decoupled storefronts on top of the BigCommerce backend.

Is BigCommerce good for B2B selling?

Yes, its B2B Edition adds wholesale pricing, quoting, and business buyer account management not present in every competing platform.

Where is BigCommerce headquartered?

BigCommerce was founded in Sydney, Australia in 2009 and is now headquartered in Austin, Texas.

Comparisons

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