LevelEleven vs Xactly Incent

LevelEleven and Xactly Incent both touch sales performance but from very different angles. LevelEleven, now sold as part of the broader Ascent Cloud suite,…

Best for LevelEleven: Salesforce-centric sales organizations that want scorecards, manager coaching views, and gamified leaderboard competitions built directly from Salesforce activity and pipeline data -- LevelEleven has an installed base of 1,000+ sales teams and is available via the Salesforce AppExchange.
Best for Xactly Incent: Enterprise revenue teams that need automated commission plan design, complex calculation mechanics (splits, accelerators, clawbacks), and compliance automation for ASC 606 and IFRS 15 with audit trails.

At a Glance

 LevelElevenXactly Incent
Primary categorySalesSales
RatingNot documentedNot documented
Pricing modelSubscription (custom/enterprise pricing)custom
Starting priceCustom pricing, contact salesCustom quote; DIY SimplyComp tier from about $40/user/month for teams up to 25 reps
Free planNot documentedNot documented
Free trialYesNot documented
PlatformsWebiOS, Android
Team collaborationNot documentedNot documented
AI featuresNot documentedYes
Public APINot documentedNot documented

Key Differences

Core Function

LevelEleven: LevelEleven turns Salesforce data into performance scorecards, manager coaching views, and gamified sales competitions with leaderboards.

Xactly Incent: Xactly Incent automates commission plan design via a Compensation Configurator, then calculates payouts including splits, accelerators, and clawbacks.

LevelEleven is a visibility and motivation layer on top of CRM data; Xactly is the system of record for calculating and paying compensation.

CRM Dependency

LevelEleven: LevelEleven is built to work primarily with Salesforce CRM data and is distributed on the Salesforce AppExchange.

Xactly Incent: Xactly Incent connects to CRM, ERP, and HCM systems including Salesforce, ServiceNow, and NetSuite, without being exclusive to any one CRM.

Non-Salesforce shops get less value from LevelEleven's Salesforce-native design, while Xactly's broader system connections work across a wider range of tech stacks.

Gamification vs. Compensation Accuracy

LevelEleven: LevelEleven runs leaderboards and recognition-based competitions specifically designed to drive selling behaviors.

Xactly Incent: Xactly Incent does not document gamification features; instead it reports 99.6% commission forecasting accuracy and 99.8% on-time payment accuracy.

LevelEleven optimizes for engagement and behavior change, while Xactly optimizes for calculation accuracy and payout reliability -- different KPIs entirely.

AI and Compliance Automation

LevelEleven: LevelEleven does not document AI features or compliance automation.

Xactly Incent: Xactly Incent includes AI anomaly detection to flag unusual payouts before processing, plus compliance automation for ASC 606 and IFRS 15 with audit trails.

Organizations with regulatory or audit requirements around commission expense need Xactly's documented compliance tooling, which LevelEleven doesn't offer.

Free Trial and Product Status

LevelEleven: LevelEleven is available as a free trial through the Salesforce AppExchange, though it is now sold as part of the broader Ascent Cloud suite alongside Territory Planner and Geopointe.

Xactly Incent: Xactly Incent does not document a free trial; it is recognized as a 2026 Gartner Magic Quadrant Leader and won the TrustRadius Buyer's Choice Award 2026.

LevelEleven offers a lower-friction way to test the product via AppExchange, while Xactly's positioning as an established, analyst-recognized enterprise platform points to a sales-led evaluation process.

Feature-by-Feature

Performance Visibility & Coaching

FeatureLevelElevenXactly Incent
Performance scorecards / goal trackingAvailableNot documented
Manager coaching viewsAvailableNot documented
Gamified competitions / leaderboardsAvailableUnavailable
Real-time rep earnings dashboardsNot documentedAvailable

Compensation & Compliance

FeatureLevelElevenXactly Incent
Commission calculation (splits, accelerators, clawbacks)UnavailableAvailable
Compensation plan configuratorUnavailableAvailable
Compliance automation (ASC 606 / IFRS 15) with audit trailNot documentedAvailable
AI anomaly detection on payoutsUnavailableAvailable

Platform & Access

FeatureLevelElevenXactly Incent
Native Salesforce integrationAvailableAvailable
Free trialAvailableNot documented
Native mobile appsNot documentedAvailable
Published pricingUnavailableUnavailable

Pricing Compared

Starting price reflects the lowest paid tier, not the full cost for every team size or usage level.

LevelEleven

Custom — Custom pricing Annual, contact sales

Xactly Incent

SimplyComp — ~$40/user/month annual
Incent (Mid-Market) — $36,000 to $216,000/year annual contract
Enterprise — Custom quote custom

Pros & Cons

LevelEleven

Pros

  • Deep, native Salesforce integration for real-time activity tracking
  • Combines gamification with structured coaching, not just leaderboards
  • Backed by Ascent Cloud's broader sales performance management suite
  • Case studies show measurable increases in sales opportunities created
  • Long operating history dating back to 2012 in the sales gamification space

Cons

  • No public pricing, requiring a sales conversation for even basic cost estimates
  • Primarily tied to Salesforce, limiting value for teams on other CRMs
  • No longer operates as a fully independent company, which may affect roadmap focus
  • Gamification approach may not suit all sales team cultures
  • Smaller footprint today compared to larger sales performance platforms like Gong or Clari

Xactly Incent

Pros

  • Handles highly complex, multi-tier commission structures that spreadsheets and simpler tools cannot reliably support.
  • Deep native integrations with major CRM, ERP, and HCM platforms reduce manual data entry.
  • Extensive reporting and dashboard options give both leadership and individual reps payout visibility.
  • Reduces commission calculation errors and disputes compared to manual processes.

Cons

  • Pricing is not publicly listed and requires a sales demo and custom quote.
  • Implementation fees can add tens to well over a hundred thousand dollars on top of subscription costs.
  • Steeper learning curve than simpler commission tools, given its configurability.
  • Overkill and cost-prohibitive for very small sales teams with simple, flat commission plans.

Use Cases

Choose LevelEleven: Salesforce-centric sales organizations that want scorecards, manager coaching views, and gamified leaderboard competitions built directly from Salesforce activity and pipeline data -- LevelEleven has an installed base of 1,000+ sales teams and is available via the Salesforce AppExchange.
Choose Xactly Incent: Enterprise revenue teams that need automated commission plan design, complex calculation mechanics (splits, accelerators, clawbacks), and compliance automation for ASC 606 and IFRS 15 with audit trails.
Need both: A Salesforce-based sales organization could use LevelEleven to run scorecards, coaching, and leaderboard competitions on top of Salesforce activity data, while using Xactly Incent as the system that actually calculates and pays the commissions those same reps earn on the deals they close -- one drives behavior, the other pays for outcomes.

LevelEleven

  • Motivating a distributed sales team — A sales operations leader deploys real-time leaderboards to increase visibility and friendly competition across a distributed sales team.
  • Coaching reps on specific behaviors — Sales managers use scorecards and coaching workflows to review rep performance against specific KPIs like call volume or pipeline updates.
  • Driving CRM data hygiene — An organization uses gamified incentives to increase how consistently reps log activity and update opportunities in Salesforce.

Xactly Incent

  • Enterprise Commission Automation — Revenue operations teams replace error-prone spreadsheets with automated commission calculations tied directly to CRM data.
  • Multi-Tier Sales Compensation Design — Compensation analysts use the Configurator to build and adjust complex, multi-tier commission plans across large sales organizations.
  • Sales Rep Payout Transparency — Sales leaders give reps self-service visibility into projected commissions to reduce disputes and improve trust in the compensation process.

Frequently Asked Questions

Do LevelEleven and Xactly Incent do the same thing?

No. LevelEleven turns Salesforce activity into scorecards, coaching views, and gamified competitions to drive behavior. Xactly Incent calculates and pays the actual sales commissions reps earn. They address different parts of sales performance management.

Is LevelEleven only for Salesforce users?

LevelEleven is built to work primarily with Salesforce CRM data and is distributed via the Salesforce AppExchange, which limits its value for teams not using Salesforce.

Which tool offers a free trial?

LevelEleven is available as a free trial through the Salesforce AppExchange. A free trial is not documented for Xactly Incent.

Does LevelEleven calculate sales commissions?

No, commission calculation, splits, accelerators, and clawbacks are not documented as LevelEleven features. That is Xactly Incent's core function.

Is LevelEleven still sold as a standalone product?

It is marketed under the LevelEleven name but is now offered as one of the products within the broader Ascent Cloud suite, alongside Territory Planner and Geopointe.

Does Xactly Incent include gamification like leaderboards?

No, gamification and leaderboard competitions are not documented as Xactly Incent features. That is a core LevelEleven capability instead.

Read the full LevelEleven review · Read the full Xactly Incent review