Jane App is a per-practitioner clinic management platform covering scheduling, telehealth, billing, and a patient app, built for individual and small…
Best for Jane App: Jane App fits solo and small-group practitioners such as physiotherapists, massage therapists, counsellors, and midwives who want transparent per-practitioner pricing and built-in scheduling, telehealth, and payments without needing EHR integration.
Best for Luma Health: Luma Health fits larger healthcare organizations already running systems like Epic, Oracle Health, or Athenahealth that need to automate patient access, engagement, and payments across an existing EHR rather than replace their clinic-management system.
At a Glance
Jane App
Luma Health
Primary category
Healthcare & Wellness
Healthcare & Wellness
Rating
Not documented
Not documented
Pricing model
Subscription
Custom / Quote-based
Starting price
CAD $54/month
Custom pricing
Free plan
Not documented
Not documented
Free trial
Yes
Not documented
Platforms
Web, iOS, Android
Web
Team collaboration
Not documented
Not documented
AI features
Yes
Yes
Public API
Not documented
Not documented
Key Differences
Pricing Transparency
Jane App: Jane App publishes per-practitioner pricing: Balance at CAD $54/month, Practice at CAD $79/month, and Thrive at CAD $99/month.
Luma Health: Luma Health does not publish pricing; it requires contacting sales.
Transparent pricing lets small practices budget without a sales call.
EHR Integration Depth
Jane App: Jane App's documented feature set centers on its own built-in scheduling, telehealth, and billing rather than third-party EHR connections.
Luma Health: Luma Health integrates with major EHRs including Epic, Oracle Health, MEDITECH, eClinicalWorks, Athenahealth, NextGen, Greenway, and Nextech.
Organizations already invested in an EHR need a tool that layers on top of it rather than replacing it.
AI Capabilities
Jane App: Jane App offers an AI Scribe add-on for clinical documentation, priced separately at $15/month per opted-in practitioner.
Luma Health: Luma Health's AI core, Spark, coordinates agentic automation across access, engagement, intake, and payments, including two-way AI translation for patient communication.
The scope of AI differs: one assists note-taking, the other automates entire operational workflows.
Target Organization Size
Jane App: Jane App is built for individual and small multidisciplinary practices, with pricing scaling by added practitioners.
Luma Health: Luma Health is built primarily for larger healthcare organizations, reporting 1,000+ healthcare organizations as customers, including Banner Health and UAMS.
Product design and pricing complexity differ significantly by organization scale.
Trial Access
Jane App: Jane App does not offer a free trial but provides a demo account through its support team.
Luma Health: Luma Health does not mention a free trial or free plan.
Evaluating before purchase reduces buying risk.
Feature-by-Feature
Scheduling & Patient Access
Feature
Jane App
Luma Health
Online booking and scheduling
Available
Not documented
Telehealth
Available
Not documented
Intake forms
Available
Available
Automated appointment reminders
Available
Available
Patient mobile app
Available
Not documented
Billing & Payments
Feature
Jane App
Luma Health
Built-in payment processing
Available
Available
Insurance eligibility/prior authorization
Available
Available
Published pricing
Available
Unavailable
AI & Integration
Feature
Jane App
Luma Health
AI clinical documentation
Available
Not documented
EHR integrations
Not documented
Available
No-code workflow builder
Not documented
Available
Free trial
Unavailable
Not documented
Pricing Compared
Starting price reflects the lowest paid tier, not the full cost for every team size or usage level.
Jane App
Balance — CAD $54 monthly
Practice — CAD $79 monthly
Thrive — CAD $99 monthly
Luma Health
Custom — Custom pricing Custom
Pros & Cons
Jane App
Pros
Transparent, published pricing unlike many competitors that require sales calls
Supports many allied health disciplines natively in one platform
Modern, clean interface that is easy for both staff and patients to use
Built-in AI Scribe reduces charting time for practitioners
Free trial available with no credit card required
Cons
Pricing is listed in Canadian dollars, adding currency conversion friction for some markets
Additional practitioners and add-ons can meaningfully increase monthly cost
Balance plan's 20-appointment cap may be limiting for busier solo practices
Some advanced features (self check-in, memberships) are reserved for the top Thrive tier
Insurance billing depth may not match specialty-specific US platforms for complex claims
Luma Health
Pros
Deep integration with a wide range of existing EHR systems
Automates high-volume administrative tasks like reminders and waitlist management
Well-suited to complex, multi-location health systems
Backed by significant funding, including a 130 million dollar Series C
Reduces no-show rates and front-office administrative burden
Cons
Pricing is not public and requires a sales consultation to obtain
Best suited to larger health systems rather than small independent practices
Implementation complexity tied to EHR integration can extend rollout timelines
Reported per-user costs may be high for smaller organizations
Competes in a crowded patient engagement software market
Use Cases
Choose Jane App: Jane App fits solo and small-group practitioners such as physiotherapists, massage therapists, counsellors, and midwives who want transparent per-practitioner pricing and built-in scheduling, telehealth, and payments without needing EHR integration.
Choose Luma Health: Luma Health fits larger healthcare organizations already running systems like Epic, Oracle Health, or Athenahealth that need to automate patient access, engagement, and payments across an existing EHR rather than replace their clinic-management system.
Need both: A larger clinic group could run Jane App as its day-to-day per-practitioner scheduling and booking system while an affiliated hospital network or larger care partner separately uses Luma Health to automate referrals and patient outreach across its own EHR — this reflects two organizations of different scale rather than one buyer combining both for the same clinic.
Jane App
Multi-disciplinary clinic management — Clinics with several practitioner types use Jane's flexible charting and scheduling to run the whole practice from one system.
Solo practitioner scheduling and billing — Independent practitioners use Jane's Balance plan for booking, charting, and payments without enterprise-level cost.
Telehealth and remote care delivery — Practices use Jane's built-in telehealth to see patients remotely without integrating a third-party video tool.
Luma Health
Reducing patient no-shows — Health systems use automated multi-channel reminders and waitlist backfill to reduce missed appointments and fill cancellations quickly.
Streamlining referral coordination — Multi-specialty systems use Luma Health to automate scheduling of patient referrals between providers.
Automating preventive care outreach — Organizations use recall campaigns to automatically follow up with patients due for preventive or follow-up care.
Frequently Asked Questions
Does Jane App offer a free trial?
No, Jane App does not offer a free trial; instead it provides access to a demo account through its community and support team.
Is Luma Health's pricing public?
No, pricing is not disclosed on the website and requires contacting sales.
What EHRs does Luma Health integrate with?
Luma Health integrates with Epic, Oracle Health, MEDITECH, eClinicalWorks, Athenahealth, NextGen, Greenway, and Nextech.
How much does Jane App cost?
Plans start at CAD $54/month for the Balance plan, with Practice at CAD $79/month and Thrive at CAD $99/month.
Does Jane App include AI features?
Yes, an AI Scribe add-on assists with generating clinical notes, priced at $15/month per opted-in practitioner.
Who is Luma Health built for?
Larger healthcare organizations; Luma Health reports being trusted by 1,000+ healthcare organizations, including Banner Health and UAMS.