Cliniko is a straightforward scheduling, treatment-records, and invoicing platform priced simply by practitioner count with a 30-day free trial. Jane App is a…
Best for Cliniko: Solo or small allied-health practices that want simple, transparent USD pricing starting at $45/month for one practitioner and a full 30-day free trial before committing.
Best for Jane App: Interdisciplinary clinics - physiotherapy, massage therapy, counselling, midwifery - that want built-in telehealth, an AI Scribe add-on, and a patient mobile app, starting at CAD $54/month.
At a Glance
Cliniko
Jane App
Primary category
Healthcare & Wellness
Healthcare & Wellness
Rating
Not documented
Not documented
Pricing model
Subscription
Subscription
Starting price
$45/month (solo practitioner)
CAD $54/month
Free plan
Not documented
Not documented
Free trial
Yes
Yes
Platforms
Web, iOS, Android
Web, iOS, Android
Team collaboration
Not documented
Not documented
AI features
Not documented
Yes
Public API
Yes
Not documented
Key Differences
Pricing Currency & Structure
Cliniko: Cliniko prices in USD by practitioner count: $45/month for 1 practitioner up to $395/month for 26-200 practitioners.
Jane App: Jane App prices in CAD: Balance at $54/month (single practitioner, up to 20 appointments/month), Practice at $79/month (unlimited appointments), and Thrive at $99/month (advanced tools), with additional practitioners at variable cost.
Currency and the scaling axis change total cost differently as a clinic adds practitioners or appointment volume.
Free Trial vs Demo
Cliniko: Cliniko offers a 30-day free trial.
Jane App: Jane App does not offer a free trial; it provides a demo account through its support team instead.
A hands-on trial period lets a practice test real workflows with its own data before paying.
Telehealth & AI Documentation
Cliniko: Cliniko does not list telehealth or AI documentation among its documented features.
Jane App: Jane App includes built-in telehealth video consultations and an AI Scribe add-on for generating clinical notes, priced at $15/month per opted-in practitioner.
Telehealth and AI charting can materially cut admin time and expand service delivery to remote patients.
SMS & Communication Costs
Cliniko: Cliniko bills SMS reminders separately at 10 cents per message.
Jane App: Jane App includes automated email and SMS appointment reminders as a feature, with AI Scribe priced separately.
Per-message SMS fees versus bundled reminders change ongoing communication costs depending on patient volume.
Support Model
Cliniko: Cliniko includes unlimited 24/7 chat and email support at every tier.
Jane App: Jane App does not document an explicit unlimited or 24/7 support claim; users engage support to arrange demo access.
Support responsiveness matters when technical issues affect daily patient scheduling.
Feature-by-Feature
Scheduling & Records
Feature
Cliniko
Jane App
Appointment scheduling
Available
Available
Treatment / clinical records
Available
Limited
Telehealth
Unavailable
Available
Patient mobile app
Not documented
Available
Billing & Payments
Feature
Cliniko
Jane App
Invoicing and payments
Available
Available
Insurance billing
Not documented
Available
Built-in payment processing
Available
Available
Communication & Support
Feature
Cliniko
Jane App
SMS reminders
Available
Available
AI-assisted documentation
Unavailable
Limited
24/7 support
Available
Not documented
Third-party integrations
Available
Not documented
Pricing Compared
Starting price reflects the lowest paid tier, not the full cost for every team size or usage level.
Simple, transparent pricing based only on practitioner count — no feature-gated tiers to compare.
Full feature set available even on the lowest-priced solo plan.
Purpose-built for allied health workflows rather than adapted from general medical software.
30-day free trial with no credit card required.
Cons
Focused specifically on allied health, so it may not fit general medical, dental, or hospital-scale practices.
SMS reminders are a metered add-on cost rather than included in the base subscription.
No free-forever plan; a paid subscription is required after the trial ends.
Jane App
Pros
Transparent, published pricing unlike many competitors that require sales calls
Supports many allied health disciplines natively in one platform
Modern, clean interface that is easy for both staff and patients to use
Built-in AI Scribe reduces charting time for practitioners
Free trial available with no credit card required
Cons
Pricing is listed in Canadian dollars, adding currency conversion friction for some markets
Additional practitioners and add-ons can meaningfully increase monthly cost
Balance plan's 20-appointment cap may be limiting for busier solo practices
Some advanced features (self check-in, memberships) are reserved for the top Thrive tier
Insurance billing depth may not match specialty-specific US platforms for complex claims
Use Cases
Choose Cliniko: Solo or small allied-health practices that want simple, transparent USD pricing starting at $45/month for one practitioner and a full 30-day free trial before committing.
Choose Jane App: Interdisciplinary clinics - physiotherapy, massage therapy, counselling, midwifery - that want built-in telehealth, an AI Scribe add-on, and a patient mobile app, starting at CAD $54/month.
Need both: Not realistic - both are direct competitors covering the same core practice-management functions (scheduling, records, billing), so a clinic would standardize on one system of record rather than run both in parallel.
Cliniko
Solo allied health practice management — Independent practitioners use Cliniko to manage scheduling, notes, and billing in one system at the entry-level price tier.
Multi-practitioner clinic operations — Growing clinics use Cliniko's practitioner-based pricing to add staff without losing access to any features.
Remote/telehealth consultations — Practices use Cliniko's built-in telehealth to see patients remotely alongside in-person appointments.
Jane App
Multi-disciplinary clinic management — Clinics with several practitioner types use Jane's flexible charting and scheduling to run the whole practice from one system.
Solo practitioner scheduling and billing — Independent practitioners use Jane's Balance plan for booking, charting, and payments without enterprise-level cost.
Telehealth and remote care delivery — Practices use Jane's built-in telehealth to see patients remotely without integrating a third-party video tool.
Frequently Asked Questions
Which is cheaper for a solo practitioner?
Cliniko starts at $45/month USD for 1 practitioner while Jane App's Balance plan starts at CAD $54/month, so Cliniko's nominal entry price is lower, though currency conversion should be factored in.
Does Jane App offer a free trial?
No, Jane App does not offer a free trial; instead it provides access to a demo account through its support team.
Does Cliniko offer telehealth?
Telehealth is not documented among Cliniko's features, while Jane App includes it as a built-in capability.
Is AI charting included in either tool?
Jane App's AI Scribe is a paid add-on at $15/month per opted-in practitioner; Cliniko does not document any AI features.
How is SMS messaging billed?
Cliniko charges 10 cents per SMS message; Jane App includes automated SMS and email reminders as a feature.
What types of practices does each tool serve?
Jane App explicitly serves physiotherapy, massage therapy, counselling, and midwifery among other interdisciplinary clinics; Cliniko is positioned broadly for clinics and allied health practitioners.