Formstack vs Microsoft Forms vs Paperform

These three form builders serve very different buyers: Formstack is the compliance- and workflow-heavy choice for regulated organizations, Microsoft Forms is…

Formstack

Subscription (tiered plans plus custom Enterprise and Salesforce pricing) · From $83/month (Forms plan, billed annually)

Best for: Regulated enterprises, such as healthcare, finance, or government, that need HIPAA- and PCI-compliant forms bundled with document generation and e-signature workflows.

Microsoft Forms

Freemium · From Free

Best for: Organizations already on Microsoft 365 that want free surveys and quizzes tightly integrated with Excel, Teams, SharePoint, and Power Automate.

Paperform

Freemium · From Free (paid plans from $24/month)

Best for: Small businesses and creators who want a flexible, document-style form builder that can double as a landing page, product page, or payment-enabled order form.

At a Glance

 FormstackMicrosoft FormsPaperform
Primary categoryFormsFormsForms
RatingNot documentedNot documentedNot documented
Pricing modelSubscription (tiered plans plus custom Enterprise and Salesforce pricing)FreemiumFreemium
Starting price$83/month (Forms plan, billed annually)FreeFree (paid plans from $24/month)
Free planNot documentedYesNot documented
Free trialYesNot documentedYes
PlatformsWebWebWeb
Team collaborationNot documentedNot documentedNot documented
AI featuresNot documentedNot documentedNot documented
Public APIYesNot documentedYes

Standout Differences

Compliance and workflow depth favors Formstack

Formstack offers HIPAA- and PCI-compliant form configurations plus bundled document generation and e-signatures through Formstack Documents and Formstack Sign, features neither Microsoft Forms nor Paperform document.

Formstack

Microsoft Forms costs nothing extra inside Microsoft 365

Microsoft Forms is included with any Microsoft 365 or Office 365 subscription and integrates natively with Excel, Teams assignments, SharePoint, and Power Automate, though its free personal plan caps at 200 responses per form.

Microsoft Forms

Paperform's editor behaves like a document, not a grid

Paperform lets users build forms as flowing documents with inline images, video, and payment blocks, and includes a calculation engine for quotes and pricing, a design paradigm neither Formstack nor Microsoft Forms offers.

Paperform

Free access differs sharply across the three

Microsoft Forms and Paperform both offer free ways to get started (free with a Microsoft account, or a 30-submission/month free plan), while Formstack has no permanent free plan, only a 14-day trial of its Forms product.

Microsoft Forms, Paperform, Formstack

Feature-by-Feature

Core Form Building

FeatureFormstackMicrosoft FormsPaperform
Conditional branching logicAvailableAvailableAvailable
Document-style, word-processor editorUnavailableUnavailableAvailable

Specialized Capabilities

FeatureFormstackMicrosoft FormsPaperform
Automatic quiz gradingNot documentedAvailableNot documented
Built-in payment collectionAvailableUnavailableAvailable

Compliance and Enterprise

FeatureFormstackMicrosoft FormsPaperform
HIPAA- and PCI-compliant configurationsAvailableUnavailableUnavailable
Native Salesforce integrationAvailableUnavailableUnavailable

Access and Ecosystem

FeatureFormstackMicrosoft FormsPaperform
Permanent free planUnavailableAvailableAvailable
Native Microsoft 365 ecosystem integrationUnavailableAvailableUnavailable

Pricing Compared

Starting price reflects the lowest paid tier, not the full cost for every team size or usage level.

Formstack

Forms — $83/month (annual) or $99/month (monthly) Monthly or annual
Suite — $250/month (annual) or $299/month (monthly) Monthly or annual
Salesforce Solutions — Custom pricing Annual contract
Enterprise — Custom pricing Annual contract

Microsoft Forms

Free Personal — Free N/A
Microsoft 365 Personal — ~$6-$10/month Monthly
Microsoft 365 Apps for Business / Education — Included in Microsoft 365 business/education licensing Monthly or annual

Paperform

Free — $0 monthly
Essentials — $24/month ($288/year billed annually) monthly or annual
Pro — $49/month ($588/year billed annually) monthly or annual
Business — $99/month ($1,188/year billed annually) monthly or annual
Enterprise — Custom (contact sales) annual

Pros & Cons

Formstack

Pros

  • Broad feature set spanning forms, document generation, and e-signatures in one platform
  • Strong compliance credentials, including HIPAA- and PCI-compliant form configurations
  • Deep native Salesforce integration for enterprise CRM-driven workflows
  • Nearly two decades of operating history and a large integration ecosystem

Cons

  • No permanent free plan, only a 14-day free trial of the core Forms product
  • Entry-level pricing is higher than lightweight competitors like Google Forms or Wufoo
  • Suite and Enterprise pricing can become expensive for organizations needing high usage limits
  • Recent corporate rebrand to Intellistack may create short-term confusion about the product's ownership

Microsoft Forms

Pros

  • Included at no extra cost with any Microsoft 365 or Office 365 subscription
  • Deep native integration with Excel, Teams, SharePoint, and Power Automate
  • Automatic quiz grading makes it a strong fit for schools already on Microsoft 365
  • Simple, low-friction interface for building quick surveys and forms
  • GDPR-compliant, supporting deployment across European organizations

Cons

  • Free personal plan is capped at 200 responses per form
  • Limited to eight question types compared to more flexible dedicated survey tools
  • No custom branding on lower-tier plans
  • No advanced analytics, open-text sentiment analysis, or offline data collection
  • No dedicated customer support channel

Paperform

Pros

  • Flexible document-style editor supports rich content, not just simple fields
  • Multiple payment gateways included on all paid plans, not limited to the top tier
  • Built-in calculation engine handles complex pricing and quoting logic
  • Forms can double as landing pages or product pages, reducing the need for a separate site
  • Generous free plan for testing before upgrading

Cons

  • Free plan submission limit (30/month) is low for active use
  • Custom domain requires the Pro tier or above
  • Smaller integration ecosystem than larger competitors like Jotform
  • Learning curve to fully use calculation and conditional-logic features
  • Annual submission caps on paid tiers can require plan upgrades as usage grows

Use Cases

Choose Formstack: Regulated enterprises, such as healthcare, finance, or government, that need HIPAA- and PCI-compliant forms bundled with document generation and e-signature workflows.
Choose Microsoft Forms: Organizations already on Microsoft 365 that want free surveys and quizzes tightly integrated with Excel, Teams, SharePoint, and Power Automate.
Choose Paperform: Small businesses and creators who want a flexible, document-style form builder that can double as a landing page, product page, or payment-enabled order form.

Formstack

  • HR onboarding and internal workflows — HR teams collect new-hire paperwork and route it through approval workflows without manual data entry.
  • HIPAA-compliant patient intake — Healthcare organizations collect patient intake data through compliant, secure online forms.
  • Nonprofit donation and event registration — Nonprofits collect donations and manage event registrations with payment processing built into the form.

Microsoft Forms

  • Classroom quizzes and assessments — Teachers create auto-graded quizzes that push directly into Teams assignments, replacing the need for a separate quiz tool.
  • Employee and event feedback surveys — Organizations collect feedback or event registrations with responses flowing directly into Excel for reporting.
  • Automated workflow triggers — Teams use form submissions to kick off Power Automate workflows, such as approval routing or SharePoint list updates.

Paperform

  • Selling products through an order form — Build a payment-enabled order form that also functions as a product landing page.
  • Lead-capture landing pages — Create standalone landing pages with embedded forms without needing a separate website.
  • Scored quizzes and surveys — Use conditional logic and calculations to build interactive quizzes or assessments.

Frequently Asked Questions

Which of these three form builders is completely free?

Microsoft Forms is free with any Microsoft account (with higher response caps for Microsoft 365 subscribers), and Paperform offers a free plan limited to 30 submissions per month. Formstack has no permanent free plan, only a 14-day free trial of its Forms product.

Which is best for HIPAA-compliant data collection?

Formstack, since it explicitly offers HIPAA- and PCI-compliant form configurations. Neither Microsoft Forms nor Paperform documents HIPAA compliance.

Can Microsoft Forms handle document generation and e-signatures like Formstack?

No. Microsoft Forms can trigger downstream workflows through Power Automate, but it does not include native document generation or e-signature tools, both of which Formstack bundles in via Formstack Documents and Formstack Sign.

Which tool is best if I want the form to double as a landing or order page?

Paperform, thanks to its document-style editor that lets you mix form fields with images, video, and payment blocks in a single flowing page.

Do any of these integrate with Salesforce?

Formstack has native, purpose-built Salesforce integration, including progressive data capture and dynamic prefill. Microsoft Forms and Paperform do not document Salesforce integration.

Read the full Formstack review · Read the full Microsoft Forms review · Read the full Paperform review