Compare RingCentral RingEX pricing tiers, features, and pros and cons for 2026 cloud business phone and communications.
Category
Communication
Pricing
Per-user monthly subscription tiers (Core, Advanced, Ultra), with lower per-user rates for annual billing; Contact Center is sold as a separate add-on., from From $20/user/month billed annually (Core plan); $30/user/month billed monthly
Verified
Not yet
Last updated
July 19, 2026
Founded
1999
Headquarters
Belmont, California, United States
iOSAndroidAPIAI
Overview
RingCentral, Inc. was founded in 1999 and is headquartered in Belmont, California. It is a publicly traded company on the NYSE under the ticker RNG, with trailing twelve-month revenue of roughly $2.5 billion and an employee base reported between roughly 4,260 and over 7,000 people depending on the source. The company has grown into one of the major providers of cloud-based unified communications for businesses of all sizes.
Key Features
RingCentral's core RingEX platform (formerly branded RingCentral MVP) combines a cloud business phone system, team messaging, video meetings, and SMS texting in one subscription. It includes call queues, an auto-attendant, and AI-powered features such as call summaries and transcription, plus integrations with over 300 third-party apps including Microsoft 365, Google Workspace, and Salesforce. A separate Contact Center product extends the platform for customer service teams.
Pricing
RingEX is priced per user per month across three tiers: Core, Advanced, and Ultra. Annual billing brings the price down to $20, $25, and $35 per user per month respectively, versus $30, $35, and $45 per user per month for monthly billing. Contact Center is sold separately as an add-on, and actual invoices often exceed list pricing once fees, extra numbers, and usage overages are included.
Key Features
Cloud Business Phone — Hosted PBX with unlimited calling within the US and Canada.
Team Messaging — Persistent chat, file sharing, and task management for teams.
Video Meetings — Built-in video conferencing supporting up to 100-200 participants depending on plan.
Auto-Attendant and Call Queues — Automated call routing and queue management for business phone lines.
SMS/MMS Messaging — Business texting with a monthly per-user message allowance.
AI-Powered Features — AI call summaries, transcription, and assistant tools branded as RingCentral AI.
Contact Center Add-On — Omnichannel customer service tools available as a separate paid add-on.
Extensive App Integrations — Connects with 300+ third-party apps including Microsoft 365, Google Workspace, and Salesforce.
Pros & Cons
Pros
Mature, reliable UCaaS platform with over two decades of development
Combines phone, video, and messaging in one integrated app
Deep third-party integrations with major business software
Scales from small businesses to large enterprises
Meaningful discounts available with annual billing
AI features included across plan tiers
Cons
Automatic call recording is not included on the entry Core plan
Actual invoices often run 20-35% higher than list pricing due to fees and taxes
Contact Center requires a separate add-on purchase
Per-user pricing model can get costly for larger teams
Some advanced features are reserved for the top Ultra tier
Setup and onboarding can be complex for larger deployments
Pricing
Core $20/user/month billed annually ($30/user/month billed monthly) monthly or annual
Advanced $25/user/month billed annually ($35/user/month billed monthly) monthly or annual
Ultra $35/user/month billed annually ($45/user/month billed monthly) monthly or annual
Frequently Asked Questions
What is RingCentral RingEX?
RingEX is RingCentral's core unified communications platform, formerly branded RingCentral MVP, combining phone, video, and messaging.
How much does RingCentral cost per user?
Pricing ranges from about $20 to $35 per user per month with annual billing, or $30 to $45 per user per month billed monthly, across the Core, Advanced, and Ultra tiers.
What's the difference between Core, Advanced, and Ultra?
Each tier adds features and higher usage limits, with Advanced adding automatic call recording and Ultra adding larger video meetings, unlimited storage, and device analytics.
Does RingCentral include video meetings?
Yes, video meetings for up to 100 participants are included on Core, rising to 200 participants on the Ultra tier.
Is there a contact center option?
Yes, RingCentral Contact Center is available as a separate add-on to any RingEX plan.
How many participants can join a RingCentral video meeting?
Depending on the plan, RingCentral video meetings support up to 100 or up to 200 participants.
Is RingCentral publicly traded?
Yes, RingCentral, Inc. trades on the NYSE under the ticker symbol RNG.
What integrations does RingCentral support?
RingCentral integrates with more than 300 third-party applications, including Microsoft 365, Google Workspace, and Salesforce.