getstream.io Review, Pricing & Features

GetStream (Stream.io) offers chat, activity feed, and video/audio APIs for developers, with a free tier and usage-based pricing from $399/month.

Category
Communication
Pricing
Freemium, from Free
Verified
Not yet
Last updated
July 20, 2026
Founded
2014
Headquarters
Boulder, Colorado, USA (with an office in Amsterdam, Netherlands)
Free PlanAPIAIFreemium

What Is getstream.io?

getstream.io is the product site for Stream.io, Inc., a company that builds backend infrastructure for real-time communication features so development teams don't have to build messaging systems from scratch. Rather than being an end-user app, Stream is a set of APIs and client SDKs that get embedded into other companies' products.

Stream was founded in 2014 and is headquartered in Boulder, Colorado, with an additional office in Amsterdam, Netherlands. The company says its infrastructure powers over 2,000 applications and more than 1 billion end users, spanning industries such as dating, fintech, gaming, healthcare, education, and social networking.

Key Features

Stream's core products are Chat (real-time in-app messaging with customizable UI components), Activity Feeds (social feed infrastructure with personalization and ranking algorithms), and Video & Audio (video calling, voice calling, and livestreaming). Newer additions include AI Moderation, which uses LLM-powered classification to screen text, images, video, and audio in real time, and Vision Agents, an open-source SDK for building low-latency, multi-modal AI agents with voice and vision capabilities.

Across products, Stream offers 10+ platform SDKs covering React, Swift, Android, Flutter, Kotlin, Python, Go, and Java, a global edge network with sub-9ms latency claims, offline support, webhooks, and enterprise-grade compliance including SOC 2, HIPAA, GDPR, and ISO 27001.

getstream.io Pricing

Stream's Chat product uses a usage-based pricing model tied to monthly active users (MAU) and concurrent connections. The free Build tier covers 1,000 MAU and 100 concurrent connections with no credit card required. The Start tier is $399/month billed annually (or $499/month billed monthly) for 10,000 MAU and 500 concurrent connections, adding advanced moderation, a global edge network, offline support, and data export, with overage rates of $0.09 per additional MAU and $0.99 per additional concurrent connection.

The Elevate tier is $599/month billed annually (or $675/month billed monthly) and includes everything in Start plus multi-tenancy, advanced search, HIPAA compliance, and message translation. Enterprise plans are custom-priced for organizations needing 1 million or more MAU, dedicated infrastructure, AI moderation, and a 99.999% SLA. Stream's Video, Activity Feeds, and Moderation products are priced separately through their own product-specific pricing pages.

Key Features

Pros & Cons

Pros

  • Free tier available with no credit card required for early-stage testing
  • Wide SDK coverage across React, Swift, Android, Flutter, Kotlin, Python, Go, and Java
  • Enterprise-grade compliance (SOC 2, HIPAA, GDPR, ISO 27001) available for regulated industries
  • Covers chat, feeds, video, and AI moderation under one vendor
  • Established company with a large existing customer base reported at 2,000+ apps

Cons

  • Paid tiers jump quickly from free (1,000 MAU) to $399+/month (10,000 MAU)
  • Enterprise pricing is fully custom and requires a sales conversation
  • Each product (Chat, Video, Feeds) has its own separate pricing page, making total cost less transparent
  • Overage charges apply once MAU or concurrent connection limits are exceeded

Pricing

Frequently Asked Questions

Is getstream.io free to use?

Yes, the Chat product has a free Build tier covering 1,000 monthly active users and 100 concurrent connections with no credit card required.

What products does Stream offer?

Stream offers Chat messaging, Activity Feeds, Video & Audio calling, AI Moderation, and an open-source Vision Agents SDK for AI agents.

How is Stream Chat priced?

Chat pricing is usage-based: Build is free up to 1,000 MAU, Start is $399/month (annual billing) for 10,000 MAU, Elevate is $599/month (annual billing) with added compliance and search features, and Enterprise is custom-priced.

Where is Stream headquartered?

Stream.io, Inc. is headquartered in Boulder, Colorado, with an additional office in Amsterdam, Netherlands.

When was Stream founded?

Stream was founded in 2014.

Does Stream support compliance requirements like HIPAA?

Yes, Stream states its platform supports SOC 2, HIPAA, GDPR, and ISO 27001 compliance, with HIPAA available on the Elevate tier and above.

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