Doxy.me is a browser-based telehealth platform with a free plan and paid Premium/Clinic tiers, no downloads for patients. See pricing and features on Gappsy.
Doxy.me is a telemedicine platform focused on making video visits as frictionless as possible for patients: instead of requiring a download or account, patients simply click a link their provider sends and enter a virtual waiting room in their web browser. Providers, who do need an account, get a permanent personalized URL they can reuse for every patient.
Founded in 2014 by Brandon Welch and headquartered in Charleston, South Carolina, with team members also based in Salt Lake City, Utah and elsewhere, Doxy.me built its reputation on offering a genuinely free, HIPAA-compliant tier alongside paid plans, which made it an early, widely adopted option for solo clinicians and small practices moving into telehealth.
Core video functionality includes unlimited calls and in-session chat, screen sharing, virtual backgrounds, and the ability to capture photos during a visit, useful for things like documenting a visible symptom. Paid plans extend this to group calls with up to 25 participants, useful for family consultations or group therapy sessions.
For practices rather than solo providers, Doxy.me adds a virtual waiting room and patient queue, multi-user accounts with role-based permissions, automated notetaking and session summaries, and clinic-level reporting and analytics so administrators can track usage and utilization across a team of clinicians.
Doxy.me's free plan is aimed at providers who are just getting started with telehealth or use it infrequently, and remains a genuinely usable option rather than a crippled trial. Paid tiers begin with the Premium plan, priced at roughly $29 per provider per month billed annually, or around $35 billed monthly.
A Clinic plan sits above Premium for larger practices that need multi-user administration, clinic-wide reporting, and centralized billing across several providers, at a higher per-provider monthly rate. All paid plans are HIPAA compliant and include a signed Business Associate Agreement, and Doxy.me offers a free trial of Premium with no credit card required.
No, patients join through a web browser link with no download or account needed.
Yes, its paid plans are HIPAA compliant and include a signed Business Associate Agreement; the free plan is also built to support compliant use.
The Free plan costs nothing. The Premium plan is roughly $29 per provider per month billed annually (about $35 billed monthly), and Clinic plans cost more per provider for multi-user practices.
Yes, paid plans support group video calls with up to 25 participants.
Doxy.me was founded in 2014 by Brandon Welch and is headquartered in Charleston, South Carolina.