Chaport is a live chat platform with chatbots and multi-channel messaging. Compare its Free, Pro, and Unlimited plans and see key features for 2026.
Chaport is a live chat and customer messaging platform founded in 2014 and based in Alhambra, California. It lets businesses chat with website visitors in real time while also consolidating messages from Facebook, Viber, Telegram, and email into one inbox, and it adds chatbots and a knowledge base to automate common support questions.
The platform is used by more than 30,000 teams according to the company, with a focus on small and mid-sized businesses that want an affordable, quick-to-set-up alternative to larger customer service suites.
Core features include the live chat widget, multi-channel messaging (Facebook, Viber, Telegram, email), auto-invitations that proactively message visitors, offline messaging, group chat, and agent-to-agent chat transfers. Chatbots and a knowledge base/FAQ bot let businesses automate responses to repetitive questions.
Additional tools include saved replies, pre-chat forms, chat ratings, and both standard and on-demand reporting. Chaport is available as a web app, desktop apps, and mobile apps, and it integrates with Zapier on the top-tier plan.
Chaport's Free plan includes 2 operator seats, unlimited chats and websites, and 60 days of chat history. The Pro plan starts at $29/month (annual billing) with 4 operators and unlimited history, while the Unlimited plan starts at $99/month (annual billing) with unlimited operators, chatbots, and the knowledge base.
Annual billing offers roughly a 25% discount over monthly pricing, and all paid plans include a 14-day free trial with no credit card required.
Yes, Chaport has a free plan with 2 operator seats, unlimited chats and websites, and 60 days of chat history.
Paid plans start at $29/month for Pro (4 operators) and $99/month for Unlimited (unlimited operators), both billed annually.
Yes, Chaport consolidates Facebook Messenger, Viber, Telegram, and email alongside live chat in one inbox.
Yes, chatbots and a knowledge base/FAQ bot are included on the Unlimited plan.
Yes, paid plans include a 14-day free trial with no credit card required.