Carepatron Review, Pricing & Features

Carepatron is a practice management platform for health and wellness practitioners with scheduling, telehealth, billing, and AI notes. Free plan available.

Category
Healthcare & Wellness
Pricing
Freemium, from Free (paid plans from $29/month)
Verified
Not yet
Last updated
July 18, 2026
Founded
2019
Headquarters
Tauranga, New Zealand
Free PlanWeb AppiOSAndroidAIFreemiumTemplates

Overview

Carepatron is a practice management platform for health and wellness practitioners, founded in 2019 by Jamie Frew (CEO) and David Pene (CTO) in Tauranga, New Zealand. It launched publicly in 2021 with a fuller release in early 2022 and has since grown to serve more than 10,000 healthcare teams and 100,000+ clinicians across over 120 countries.

The platform consolidates scheduling, telehealth, documentation, billing, and an AI-powered clinical scribe into a single product, aiming to replace the patchwork of separate tools that many small practices otherwise rely on.

Key Features

Core functionality includes appointment scheduling with automated reminders, telehealth video consultations, a client-facing patient portal, and customizable clinical documentation and care plan templates. An AI medical scribe transcribes and structures session notes, reducing manual documentation time.

Carepatron emphasizes compliance and security, citing end-to-end encryption, SOC 2 certification, GDPR compliance, and HIPAA adherence across its plans, along with native iOS and Android mobile apps alongside the web application.

Pricing

Carepatron offers a free plan covering core scheduling, telehealth, and documentation for solo or very small practices. Paid tiers are Essential at $29/month, Plus at $39/month, and Advanced at $49/month, adding unlimited storage, deeper AI workflow automation, custom branding, group scheduling, and analytics.

Larger organizations needing custom configuration and dedicated support can access an enterprise-level Organization plan, which is generally quote-based rather than fixed-price.

Key Features

Pros & Cons

Pros

  • Genuinely usable free plan for solo practitioners
  • AI scribe included even on lower-priced tiers
  • Broad compliance coverage (HIPAA, GDPR, SOC 2) built into the product
  • Supports practitioners across 120+ countries with multi-language interface
  • Consolidates scheduling, billing, telehealth, and documentation into one platform

Cons

  • Advanced analytics, branding, and automation are reserved for higher-priced tiers
  • Enterprise Organization pricing requires a custom quote rather than being published
  • Younger company (founded 2019) than many established EHR vendors
  • Template and feature depth can vary by clinical specialty

Pricing

Frequently Asked Questions

Does Carepatron have a free plan?

Yes, Carepatron offers a free plan with core scheduling, telehealth, and documentation features suited to solo or very small practices.

How much does Carepatron cost?

Paid plans start at $29/month for the Essential tier, with Plus at $39/month and Advanced at $49/month. An enterprise Organization tier is available with custom, quote-based pricing for larger organizations.

Is Carepatron HIPAA compliant?

Yes, Carepatron states it maintains HIPAA compliance for US healthcare data, alongside GDPR compliance and SOC 2 certification.

Does Carepatron include an AI scribe?

Yes, Carepatron includes an AI-powered medical scribe that transcribes and structures clinical session notes automatically.

Who founded Carepatron?

Carepatron was founded in 2019 by CEO Jamie Frew and CTO David Pene in Tauranga, New Zealand.

Does Carepatron have mobile apps?

Yes, Carepatron offers native iOS and Android apps in addition to its web-based platform.

Comparisons

Related Tools