New Relic Review, Pricing & Features

New Relic review 2026: full-stack observability with APM, infrastructure, and log monitoring. Compare the free 100GB tier to Standard, Pro, and Enterprise.

Category
DevOps
Pricing
Freemium, from Free
Verified
Not yet
Last updated
July 19, 2026
Founded
2008
Headquarters
San Francisco, California, United States
EnterpriseFreemium

Overview

New Relic is an observability platform that unifies application performance monitoring, infrastructure monitoring, log management, and more into a single underlying data platform. It was founded in 2008 by Lew Cirne, a veteran of the APM category who previously founded Wily Technology, and is headquartered in San Francisco.

New Relic went public via IPO in December 2014 and remained publicly traded until it was acquired by private equity firms Francisco Partners and TPG for about 6.5 billion dollars, a deal that closed in November 2023 and returned the company to private ownership.

Key Features

New Relic's core architecture is a unified data platform, internally called NRDB, that ingests metrics, events, logs, and traces into one queryable store so teams can correlate infrastructure alerts, application traces, and log lines without switching tools. Capabilities span APM, infrastructure monitoring, log management, synthetic monitoring, and more than 50 features in total.

Newer capabilities include AI monitoring for observing the performance and cost of LLM-powered applications, alongside an Errors Inbox with AI-assisted anomaly correlation branded Applied Intelligence for faster root-cause analysis.

Pricing

New Relic combines per-user pricing with consumption-based data ingest charges. The perpetual Free tier includes 100 GB of monthly ingest, one full platform user, and unlimited basic and core users across all capabilities.

The Standard tier starts at 10 dollars for the first full user plus 99 dollars per additional full user, the Pro tier offers unlimited full users at 349 dollars per user annually with priority support, and Enterprise pricing is fully custom. Ingest beyond the free allotment costs 0.40 dollars per gigabyte for standard data or 0.60 dollars for the higher-retention Data Plus option.

Key Features

Pros & Cons

Pros

  • Broad all-in-one observability platform covering APM, infrastructure, logs, and browser and mobile monitoring in one place
  • Generous perpetual free tier of 100 GB ingest per month for small projects
  • Mature product with 50-plus capabilities and wide language and framework support
  • Long track record and enterprise adoption dating back to 2008
  • Consumption-based pricing can scale down for smaller workloads

Cons

  • Data ingest-based pricing can become expensive and unpredictable at high volumes
  • Now a private company following the 2023 Francisco Partners and TPG acquisition, reducing public financial transparency
  • Full platform user pricing is significantly more expensive than core or basic users on the Pro tier
  • Feature sprawl across 50-plus capabilities can create a learning curve for new teams
  • Competition from more focused or cheaper observability tools on specific use cases

Pricing

Frequently Asked Questions

What is New Relic?

New Relic is an observability platform that unifies application performance monitoring, infrastructure monitoring, logs, and more into a single data platform.

Who founded New Relic?

New Relic was founded in 2008 by Lew Cirne, who previously founded the APM company Wily Technology.

Is New Relic still a public company?

No, New Relic went public via IPO in December 2014 but was acquired by private equity firms Francisco Partners and TPG for approximately 6.5 billion dollars, completing in November 2023, and is now privately held.

Does New Relic have a free tier?

Yes, New Relic offers a perpetual free tier with 100 GB of monthly data ingest, one full platform user, and unlimited basic and core users.

How is New Relic priced?

Pricing combines a per-user fee for full platform users on the Standard or Pro tiers plus consumption-based data ingest charges beyond the free 100 GB, with custom Enterprise pricing for large organizations.

Where is New Relic headquartered?

New Relic is headquartered in San Francisco, California.

What does New Relic compete with?

New Relic competes with observability and monitoring platforms such as Datadog, Dynatrace, Splunk, Grafana, and Netdata.

Comparisons

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