Loom Review, Pricing & Features

Loom review 2026: async screen recording and video messaging features, pricing tiers, the Atlassian acquisition, and top alternatives compared.

Category
Productivity
Pricing
Freemium, from Free
Verified
Not yet
Last updated
July 18, 2026
Founded
2015
Headquarters
San Francisco, California, US
AIFreemium

Overview

Loom is an async video messaging tool that lets users record and instantly share screen or camera video instead of scheduling a live meeting, founded in San Francisco in 2015 and acquired by Atlassian for 975 million dollars in late 2023.

The platform grew to roughly 25 million users before the acquisition and now operates as part of Atlassian's broader collaboration suite alongside Jira and Confluence.

Key Features

Loom captures screen and camera simultaneously, auto-uploads the recording, and generates a shareable link with viewer analytics, comments, and reactions.

AI features layered on top of recordings include automatic transcription in more than 50 languages, meeting note generation, and video-to-text automation for turning recordings into written summaries.

Pricing

The free Starter plan allows 25 videos with 5-minute screen recordings, while Business ($18/user/month) and Business plus AI ($24/user/month) unlock unlimited recording length and AI-powered editing features.

An Enterprise plan with SSO, SCIM, and a 99.95 percent uptime SLA is available at custom pricing, and all paid plans include a 14-day free trial.

Key Features

Pros & Cons

Pros

  • Free plan is genuinely usable for lightweight, occasional async communication
  • Fast, low-friction recording experience with instant shareable links
  • Strong AI-powered transcription, summarization, and meeting notes
  • Deep integration with Atlassian tools like Jira and Confluence post-acquisition
  • Viewer analytics show engagement, which is useful for sales and support use cases

Cons

  • Free plan caps videos at 25 total and limits screen recordings to 5 minutes
  • Per-seat pricing on Business and Business plus AI plans adds up for larger teams
  • Some advanced AI features are gated behind the higher-priced tier
  • Increasing competition from screen recording features built into Zoom, Slack, and Teams
  • Enterprise-grade security features require custom, sales-negotiated pricing

Pricing

Frequently Asked Questions

Who owns Loom now

Loom is owned by Atlassian, which acquired the company for 975 million dollars in a deal announced October 12, 2023, and completed November 30, 2023.

Is Loom free to use

Yes, Loom's Starter plan is free and includes 25 videos with 5-minute screen recordings and unlimited-length meeting recordings, though paid plans remove those limits.

Who founded Loom

Loom was founded in 2015 in San Francisco by Vinay Hiremath, Shahed Khan, and Joe Thomas.

How much does Loom Business cost

Loom Business costs 18 dollars per user per month, while Business plus AI, which adds AI meeting notes and advanced editing, costs 24 dollars per user per month.

What languages does Loom support for transcription

Loom offers automatic transcription and captions in more than 50 languages.

What are the main alternatives to Loom

Common alternatives include Vidyard, Zoom Clips, Screencastify, and Wistia's Soapbox.

Related Tools