incidenthub.cloud Review, Pricing & Features

IncidentHub monitors 1,000+ vendor status pages in one dashboard with Slack, Teams, and PagerDuty alerts. Free plan for 5 monitors; paid from $35/month.

Category
DevOps
Pricing
Freemium, from Free
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Last updated
July 20, 2026
Free PlanWeb AppAPIFreemium

What Is IncidentHub?

IncidentHub is a monitoring platform that tracks the status pages of over 1,070 third-party cloud, SaaS, and utility providers, alerting teams when any of the vendors they depend on experience an outage or scheduled maintenance. Instead of subscribing individually to dozens of vendor status pages, teams get consolidated alerts through a single dashboard.

The service is run by Chitrambari Technologies LLP and states it serves more than 600 teams, with an active blog and support channel indicating ongoing operation.

Key Features

IncidentHub monitors more than 1,000 vendors from one interface, with component-level filtering so teams can be alerted only about the specific parts of a vendor's service they use. Alerts route through Slack, Discord, Microsoft Teams, PagerDuty, Zendesk, Jira, email, and webhooks.

The platform also supports branded, whitelabeled status pages for managed service providers, historical uptime analysis for SLA and redundancy planning, private status page ingestion for vendors without a public page, and team-based routing so different teams can maintain independent monitoring configurations.

IncidentHub Pricing

IncidentHub offers a free tier with 5 monitors. Paid plans start at Starter ($35/month, 50 monitors, 4 integrations, 1 status page), Pro ($60/month, 100 monitors, 10 integrations), Multi-Client ($75/month, 300 monitors, 50 status pages for MSPs), and Business ($90/month, 300 monitors, 20 integrations, support for up to 20 teams).

All paid plans are billed monthly or annually, with the tier structure scaling primarily by number of monitored vendors and number of integrations or status pages needed.

Key Features

Pros & Cons

Pros

  • Consolidates monitoring for 1,000+ vendors into one dashboard
  • Free tier available for basic monitoring needs
  • Wide range of alerting integrations including PagerDuty and Zendesk
  • Multi-Client tier purpose-built for MSPs managing multiple customers
  • Historical uptime data supports SLA and vendor risk planning

Cons

  • Company details (founding year, headquarters, team size) are not publicly disclosed
  • Integration counts are capped on lower tiers, requiring upgrades for more channels
  • Business and Multi-Client tiers are needed for larger team or MSP use cases
  • Smaller, newer platform without the long track record of larger status-monitoring vendors

Pricing

Frequently Asked Questions

What is IncidentHub used for?

IncidentHub is used to monitor outages and maintenance across 1,000+ third-party cloud, SaaS, and utility vendors from a single dashboard.

Does IncidentHub have a free plan?

Yes, the free tier includes monitoring for 5 vendors.

How much does IncidentHub cost?

Paid plans range from $35/month (Starter, 50 monitors) to $90/month (Business, 300 monitors, up to 20 teams).

Does IncidentHub integrate with PagerDuty and Slack?

Yes, IncidentHub sends alerts through Slack, Discord, Microsoft Teams, PagerDuty, Zendesk, Jira, email, and webhooks.

Is IncidentHub designed for MSPs?

Yes, the Multi-Client plan is designed for managed service providers, supporting up to 50 branded status pages for different clients.

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