Heartbeat Review, Pricing & Features

Read our 2026 review of Heartbeat.chat: community platform features, pricing plans, branded mobile app, pros and cons, and top alternatives compared.

Category
Community Platforms
Pricing
Subscription with transaction fees, from $49/month (Build plan)
Verified
Not yet
Last updated
July 18, 2026
Founded
2020
Headquarters
New York, New York, United States
Web AppiOSFree TrialAndroidAPIAI

Overview

Heartbeat is an all-in-one community platform co-founded by CEO Murtaza Bambot and CTO Mayhul Arora and headquartered in New York City. It combines discussions, courses, events, a member directory, automations, landing pages and native payments into a single product for creators and businesses running paid or free membership communities.

The company says it is trusted by roughly 5,000 communities and emphasizes direct founder involvement in customer onboarding, offering live walkthroughs led personally by its founders.

Key Features

Core features include unlimited discussion channels, courses and events across all plans, a member directory, workflow automations, custom-brandable landing pages, native video hosting and built-in payment processing so creators do not need a separate billing tool.

The top Scale plan adds a fully white-labeled, branded mobile app that puts the community operator's own name and icon in the App Store and Google Play, along with advanced analytics and a dedicated onboarding specialist.

Pricing

Heartbeat has three tiers, each with a 14-day free trial: Build at 49 dollars a month (350 members), Grow at 149 dollars a month (5,000 members, API access), and Scale at 849 dollars a month (unlimited members, branded mobile app). Annual billing discounts each tier.

In addition to the flat subscription, Heartbeat charges a declining transaction fee on payments processed through the platform, 5 percent on Build, 2.5 percent on Grow and 1.25 percent on Scale, on top of Stripe's standard processing fees.

Key Features

Pros & Cons

Pros

  • Bundles discussions, courses, events, landing pages and payments into one product
  • Transaction fees decline as customers move to higher plans, rewarding growth
  • Branded, white-label mobile app option available for larger communities
  • Founder-led onboarding and live walkthroughs for new customers
  • 14-day free trial with no credit card required on every plan

Cons

  • Entry-level Build plan is capped at 350 members, which smaller creators may hit quickly
  • Transaction fees on top of Stripe's processing fees add up for high-volume paid communities on lower tiers
  • Branded mobile app is only available on the top Scale plan, priced significantly higher than Build or Grow
  • API access is not available on the entry-level Build plan
  • Annual commitment required to access the discounted per-month pricing on each tier

Pricing

Frequently Asked Questions

What is Heartbeat used for?

Heartbeat is used to run online communities, memberships, courses and events, combining discussions, payments, a member directory and optionally a branded mobile app in one platform.

How much does Heartbeat cost?

Heartbeat has three plans: Build at 49 dollars a month, Grow at 149 dollars a month, and Scale at 849 dollars a month, each with a discount for annual billing and a 14-day free trial.

Does Heartbeat take a cut of membership payments?

Yes, Heartbeat charges a transaction fee on payments processed through its built-in payment system, on top of Stripe's own fees: 5 percent on Build, 2.5 percent on Grow and 1.25 percent on Scale.

Does Heartbeat offer a branded mobile app?

Yes, a fully white-labeled, branded mobile app in the App Store and Google Play is included on the Scale plan.

Who founded Heartbeat?

Heartbeat was co-founded by CEO Murtaza Bambot and CTO Mayhul Arora, and the company is headquartered in New York City.

How is Heartbeat different from Discord or a Facebook Group?

Unlike Discord or Facebook Groups, Heartbeat includes native payment processing, structured courses, a branded mobile app option and landing pages built specifically for running a monetized, owned community rather than a free social space.

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