Device42 is an agentless IT asset discovery and CMDB platform for data center and cloud dependency mapping. Compare Device42's pricing tiers and features.
Category
DevOps
Pricing
Subscription (device-tier based), from $1,449/year
Verified
Not yet
Last updated
July 18, 2026
Founded
2010
Headquarters
San Mateo, California, US (Freshworks HQ; originally founded in West Haven, Connecticut)
Web AppFree TrialAPISelf-Hosted
Overview
Device42 is an agentless IT asset discovery, dependency mapping, and CMDB platform used by IT operations teams to inventory and understand relationships across physical, virtual, network, and cloud infrastructure.
Founded in 2010 in West Haven, Connecticut, Device42 was acquired by Freshworks in April 2024 in a roughly $230 million cash-and-equity deal, and now operates as 'Device42, A Freshworks Company' from Freshworks' San Mateo, California headquarters.
Key Features
Device42 discovers physical servers, virtual machines, network devices, storage, and cloud resources without requiring agents on every endpoint, continuously updating an accurate infrastructure inventory.
The platform's application dependency mapping visualizes how servers and services interconnect, helping teams plan migrations and understand change blast radius, while add-on modules cover IP address management, software license management, and data center power/environmental monitoring.
Pricing
Device42 is priced on annual subscription tiers based on the number of managed devices, ranging from about $1,449/year for up to 100 devices to about $9,999/year for up to 2,500 devices, with custom quotes above that.
Additional discovery modules like Application Dependency Mapping and Software License Management are licensed separately from the base Core tier, and a free trial is available.
Key Features
Agentless discovery — Discovers physical, virtual, network, and cloud infrastructure without installing agents on every endpoint.
Application dependency mapping — Automatically visualizes how servers and applications interconnect to inform migration planning and change management.
CMDB — Maintains an accurate, continuously updated configuration management database that can feed external ITSM tools.
IP address management — Tracks and manages IP address allocation across the discovered infrastructure.
Software license management — Tracks installed software across the environment for license compliance reporting.
Data center infrastructure management — Rack elevation diagrams, power draw tracking, and environmental monitoring for physical data centers.
ServiceNow and ITSM integrations — Pushes discovered configuration item data into external ITSM platforms like ServiceNow.
Migration planning — Uses actual dependency and traffic-flow data to plan data center and cloud migrations.
Pros & Cons
Pros
Agentless discovery reduces deployment overhead for large, heterogeneous data center environments.
Broad coverage spanning physical, virtual, network, and cloud infrastructure in a single platform.
Now backed by Freshworks' resources and broader ITSM product portfolio following the 2024 acquisition.
Detailed dependency mapping helps reduce risk when planning migrations or infrastructure changes.
Cons
Pricing tiers scale by device count, which can become expensive quickly for larger environments.
Full pricing is not self-serve and often requires contacting sales for anything beyond entry tiers.
Additional modules (dependency mapping, license management) are licensed separately, adding to total cost.
Product roadmap and standalone identity may shift over time as it integrates further into Freshworks.
Pricing
Core (1-100 devices) $1,449/year Annual
Core (101-500 devices) $2,999/year Annual
Core (501-1,000 devices) $4,999/year Annual
Core (1,001-2,500 devices) ~$9,999/year Annual
Core (2,500+ devices) Custom Annual
Frequently Asked Questions
What is Device42 used for?
Device42 is used for agentless IT asset discovery, application dependency mapping, and maintaining a configuration management database (CMDB) across data center and cloud infrastructure.
Who owns Device42 now?
Device42 was acquired by Freshworks in April 2024 in a deal reported at approximately $230 million, and now operates as 'Device42, A Freshworks Company.'
How much does Device42 cost?
Device42 pricing is tiered by device count, starting at roughly $1,449 per year for up to 100 devices and scaling to roughly $9,999 per year for up to 2,500 devices, with custom pricing above that.
Does Device42 require agents installed on servers?
No, Device42 uses agentless discovery to identify and inventory physical, virtual, network, and cloud infrastructure without requiring software agents on every endpoint.
Does Device42 integrate with ServiceNow?
Yes, Device42 can push discovered configuration item data into external ITSM platforms including ServiceNow.
When was Device42 founded?
Device42 was founded in 2010 and was originally based in West Haven, Connecticut, before its 2024 acquisition by Freshworks.