Bugsnag tracks errors and crashes across 50+ platforms with a stability score and release health dashboards. Free plan available; paid plans from $20/month.
Category
Developer Tools
Pricing
Freemium, from Free (paid plans from $20/month)
Verified
Not yet
Last updated
July 18, 2026
Founded
2012
Headquarters
San Francisco, California, USA
Free PlanWeb AppiOSAndroidAPIAIFreemium
Overview
Bugsnag is an application stability monitoring platform founded in 2012 in San Francisco by Simon Maynard and James Smith. It was acquired by SmartBear in April 2021 and rebranded to SmartBear Insight Hub in January 2025, though the Bugsnag name remains widely recognized.
The platform's signature concept is the stability score, a single crash-free-session metric teams can use to gate mobile and web releases.
Key Features
Bugsnag automatically detects unhandled exceptions and crashes across web, mobile, and server-side apps, capturing full stack traces and context. It offers a release health dashboard, SDKs for 20+ languages across 50+ platforms, and 30+ integrations with tools like Jira, Slack, and PagerDuty.
Pricing
The Free plan includes 7,500 events and 1 million spans per month for one user. The Select plan starts at $20/month for 50,000 to 3 million events and unlimited users. Preferred and Enterprise tiers add the stability score and enterprise controls at custom pricing.
Key Features
Stability score — A single crash-free-session metric used to gate release quality.
Release health dashboard — Compares stability and error volume across releases, platforms, and environments.
Real-time crash & error detection — Captures full stack traces, context, and metadata for unhandled exceptions.
50+ platform SDKs — Covers 20+ languages including JavaScript, Ruby, Python, Java, Android, iOS, and .NET.
30+ integrations — Connects with Jira, GitHub Issues, GitLab, Slack, and PagerDuty.
OpenTelemetry-native tracing — Supports distributed tracing for backend performance monitoring.
Pros & Cons
Pros
Generous free tier (7,500 events, 1M spans per month)
Strong mobile SDK coverage across 50+ platforms
Stability score approach helps teams gate risky releases
Backed by SmartBear's broader QA and testing ecosystem
Cons
Rebranded to SmartBear Insight Hub in 2025, causing some naming confusion
Stability score feature is gated to higher-priced tiers
Usage-based pricing on events and spans can scale up quickly
Less standalone brand recognition post-rebrand versus Sentry or Datadog
Pricing
Free $0/month monthly
Select From $20/month monthly
Preferred Custom custom
Enterprise Custom custom
Frequently Asked Questions
Is Bugsnag still called Bugsnag?
SmartBear rebranded the product to SmartBear Insight Hub in January 2025, though the Bugsnag name is still widely used and referenced.
Who owns Bugsnag?
SmartBear Software has owned Bugsnag since acquiring it in April 2021.
Is there a free plan?
Yes, the Free plan includes 7,500 events and 1 million spans per month for one user.
What platforms does Bugsnag support?
Bugsnag supports 50+ platforms and provides SDKs for 20+ languages and frameworks.
What is the stability score?
It is a single metric showing the percentage of sessions without a crash or fatal error, used to gauge release quality.
Does Bugsnag do performance monitoring?
Yes, it offers span-based performance monitoring alongside its core error tracking.