Appointlet vs Setmore

Appointlet and Setmore are both freemium scheduling tools with similar core features, but Setmore's free plan includes payment acceptance and native…

Best for Appointlet: Teams that want unlimited meetings on a free plan, capped at 5 members and 25 meetings/month, with web-conference integration built in, and that qualify for Appointlet's 25% nonprofit/education discount.
Best for Setmore: Businesses that want payment acceptance via Stripe, Square, or PayPal, and native mobile and desktop apps for iOS, Android, Windows, and macOS, available even on the free plan with up to 4 users and 200 appointments per month.

At a Glance

 AppointletSetmore
Primary categorySchedulingScheduling
RatingNot documentedNot documented
Pricing modelFreemiumFreemium, with a free plan for up to 4 users and paid per-user monthly plans
Starting priceFreeFree for up to 4 users; Pro plan from $5 per user per month billed annually
Free planYesYes
Free trialYesNot documented
PlatformsWebWeb, iOS, Android, Mac, Windows
Team collaborationNot documentedNot documented
AI featuresNot documentedNot documented
Public APINot documentedYes

Key Differences

Payment acceptance on the free plan

Appointlet: Appointlet's free plan does not include payment collection; that requires the paid Premium plan.

Setmore: Setmore's free plan includes payment acceptance through Stripe, Square, or PayPal.

A business wanting to charge for bookings from day one avoids an upgrade with Setmore but not Appointlet.

Native mobile and desktop apps

Appointlet: Appointlet's facts do not mention native mobile or desktop apps.

Setmore: Setmore offers native apps for iOS, Android, Windows, and macOS in addition to its web dashboard.

Teams that manage bookings on the go need documented native app support, which is confirmed for Setmore.

Free-plan volume limits

Appointlet: Appointlet's free plan allows up to 5 members and 25 meetings per month total, with 1 scheduling page.

Setmore: Setmore's free plan allows up to 4 users and 200 appointments per month.

Setmore's free-tier appointment cap is substantially higher, which matters for busier solo operators or small teams staying on a free plan.

Compliance for regulated bookings

Appointlet: Appointlet's facts do not mention HIPAA or similar compliance.

Setmore: Setmore's Pro plan explicitly offers HIPAA compliance with a signed BAA.

Healthcare or other regulated providers need documented compliance support, which only Setmore confirms.

Paid-tier pricing and structure

Appointlet: Appointlet's Premium plan is $9/member/month, billed annually, and unlocks unlimited members/meetings, payment collection, and Zapier/webhooks.

Setmore: Setmore's Pro plan is $5/user/month, billed annually, and unlocks unlimited users/appointments, 2-way calendar sync, SMS reminders, and API access.

Setmore's published per-user Pro price is lower, though the two plans unlock different feature sets, such as Zapier versus API access.

Feature-by-Feature

Free Plan Capabilities

FeatureAppointletSetmore
Payment acceptanceUnavailableAvailable
Native mobile/desktop appsNot documentedAvailable
Monthly meeting/appointment capLimitedLimited
Web conferencing integrationAvailableNot documented

Paid Plan Features

FeatureAppointletSetmore
Zapier/webhook integrationAvailableNot documented
API accessNot documentedAvailable
SMS remindersNot documentedAvailable
2-way calendar syncAvailableAvailable

Compliance & Support

FeatureAppointletSetmore
HIPAA complianceNot documentedAvailable
Nonprofit/education discountAvailableNot documented
Money-back guaranteeAvailableNot documented
Priority supportAvailableNot documented

Pricing Compared

Starting price reflects the lowest paid tier, not the full cost for every team size or usage level.

Appointlet

Free — $0 N/A
Premium — $8-10 per member/month Monthly or annual (annual discounted)
Enterprise — Custom (contact sales) Custom

Setmore

Free — $0 Monthly, up to 4 users
Pro — $5 per user per month billed annually ($12 per user per month billed monthly) Monthly or annual, unlimited users
Live Receptionist Add-on — $99 per month Monthly add-on, available with Free or Pro, US only

Pros & Cons

Appointlet

Pros

  • Usable free plan with no time limit (up to 5 members, 25 bookings/month)
  • Straightforward setup for calendar sync and branded booking pages
  • Strong integration ecosystem via Zapier and native CRM/conferencing connectors
  • Team scheduling support beyond single-user booking

Cons

  • Free plan is capped at a low monthly booking volume
  • Advanced security and reporting require the custom-priced Enterprise plan
  • Limited public detail on company scale/roadmap compared to larger scheduling competitors

Setmore

Pros

  • Genuinely usable free plan for up to 4 users, not just a limited trial
  • Low-cost Pro plan starting at 5 dollars per user per month annually
  • Built-in video appointments and payment processing without extra software
  • Broad integration support including Zapier, Mailchimp, and HubSpot

Cons

  • Free plan is capped at 200 appointments per month and 4 users
  • Monthly (non-annual) Pro pricing is notably higher at 12 dollars per user
  • Headquarters and company ownership details are not consistently published
  • Advanced customization and reporting are more limited than larger scheduling platforms

Use Cases

Choose Appointlet: Teams that want unlimited meetings on a free plan, capped at 5 members and 25 meetings/month, with web-conference integration built in, and that qualify for Appointlet's 25% nonprofit/education discount.
Choose Setmore: Businesses that want payment acceptance via Stripe, Square, or PayPal, and native mobile and desktop apps for iOS, Android, Windows, and macOS, available even on the free plan with up to 4 users and 200 appointments per month.
Need both: Based on the documented facts, both cover the same core use case of branded booking pages, calendar sync, and reminders, so there's no clear reason a team would need both simultaneously, the choice comes down to whether payments-on-free-tier and native apps (Setmore) or web-conferencing-on-free-tier and nonprofit discounts (Appointlet) matter more.

Appointlet

  • Client meeting booking — Let clients self-schedule consultations or appointments without email exchanges.
  • Team-based scheduling — Distribute inbound meeting requests across a sales or support team automatically.

Setmore

  • Salon and Spa Booking — A salon uses Setmore's free booking page to let clients schedule appointments with specific stylists online.
  • Consultant Video Appointments — An independent consultant uses Setmore Pro to host video consultations and collect payment at time of booking.
  • Home Service Recurring Appointments — A home cleaning service uses Setmore's recurring appointment feature to automatically rebook regular clients.

Frequently Asked Questions

Which free plan includes payment acceptance?

Setmore's free plan includes payment acceptance through Stripe, Square, or PayPal. Appointlet requires the paid Premium plan for payment collection.

Does either tool have native mobile apps?

Setmore offers native apps for iOS, Android, Windows, and macOS. Appointlet's facts do not mention native mobile or desktop apps.

What are the free-plan limits for each?

Appointlet's free plan allows up to 5 members and 25 meetings per month with 1 scheduling page. Setmore's free plan allows up to 4 users and 200 appointments per month.

How much do the paid plans cost?

Appointlet's Premium plan is $9/member/month billed annually. Setmore's Pro plan is $5/user/month billed annually.

Is either tool HIPAA compliant?

Setmore's Pro plan explicitly offers HIPAA compliance with a signed BAA. Appointlet's facts do not mention HIPAA compliance.

Does Appointlet offer any special discounts?

Yes, Appointlet's site states a 25% discount for accredited educational institutions and nonprofits. No equivalent discount is documented for Setmore.

Read the full Appointlet review · Read the full Setmore review